Apple App Store engagement Capabilities & Limitations

Updated 

It's a premium feature. Please connect with the account executive or someone from the product team to know the pricing and other details. 

To utilize the Apple App Store channel to its maximum potential, you need to be aware of its capabilities and limitations. 

Apple App Store Capabilities 

Capabilities 

Sprinklr Supported 

Notes 

View App Store Reviews 

Yes 

Reviews will be fetched on a 6 hours basis. 

View App Store Replies 

Yes 

Takes approximately one day, due to Apple moderation 

Reporting on App Store 

Yes 

Outbound & Inbound Analytics, SLA 

Fetch Apple App Version Code 

Yes 

Custom channel property 

Fetch Apple App Review Country 

Yes 

Custom channel property