Publishing Calendar for Social
Updated
Campaign Visibility in Calendar is a powerful feature that provides a comprehensive view of multiple campaigns across days, weeks, and months. This feature allows you to easily customize the calendar and schedule posts for specific campaigns, streamlining your campaign planning process. With Campaign Visibility in Calendar, you can monitor your campaign performance effectively and efficiently across different time periods.
Navigating to campaign visibility:
Start by clicking on the Publishing icon on the left side of the Sprinklr Social homepage.
By clicking on the Calendar icon located in the left pane of the application's interface, you can access the Calendar page. On this page, all the campaign posts are categorized and organized by Days, Months, Weeks, Number of days, and Schedule View.
At the top right corner of the Campaign page, you will find the Visibility Settings option. When you click on it, you'll notice that the appearance and layout of the Campaign page vary for different views such as Day, Week, Month, Number of Days, and Schedule View. Each view has its unique Post Card styles and Visibility Settings, offering a tailored and convenient experience for managing your campaign content.
Based of different views the visibilty settings have different configurations.
Day View: The posts are divided by the time for a particular day of a month in chronological order.
Card Style - The design of the postcard view is divided into 2 types Small and Large view. In the Collapsed view, the posts have 2 liner content and in the Detailed view, the post has content and the media as well.
Collapsed view
Detailed view
Saving Calendar views is a breeze. Simply click on "Save View" located in the top right corner, and you can customize the view by fixing filters such as Channel, Account, Status, Created By, Campaign, and more. After clicking "Save View," a pop-up will appear, prompting you to provide a name for the view and select the individuals with whom you wish to share the view.
Card properties - There are different card properties. The posts scheduled to be published for specific accounts will be segregated by Status, Author, Campaign, Tags, Likes, Comments, Reach, and other custom fields.
Visibility Settings - It has a list of items such as:
Events - You need to Toggle On to tag events for a specific post and day respectively. Click on any of the events to view the details in the third pane.
To create a new Event, you need to click on the + icon on any specific day. The Add Event page will appear where you need to provide the Event name, date, and description. You can click on any of the Events to view details in the third pane.
Best time to post - It shows the best time to publish the post in a day view. It shows the Account name and the time at which the post should be published. You can Toggle On if you want to view the best time to post.
You can also click on Customize to toggle on and off the specific Accounts that you want to show in the Calendar as shown below and click Save at the bottom to apply the changes.
Publishing Queue: By toggling on this feature, you can fix the publishing queue of the post for a particular account. The post will be scheduled to be published with a 2-hour gap between each post. On the Calendar, you can easily view the post's name, the scheduled time, and the platform where it will be published. For more detailed information about a specific post, simply click on that post, and its details will be displayed on the third pane.
Campaigns: By toggling this feature, you can tag campaigns to your posts and assign them specific colors for easy identification. When you tag a campaign, you can view its details in the third pane by simply clicking on any of the campaigns that are scheduled for a particular day. Additionally, if you want to know the duration of a specific campaign, you can easily do so by hovering your mouse over the campaign bar as shown below.
To access detailed information about a campaign, simply click on the Campaign bar, and the third pane will open. Inside the third pane, you will find the "Overview" tab, which provides a comprehensive view of the campaign. Within the Overview tab, you can explore various details such as campaign insights, individual posts, additional insights related to the campaign, assigned tags, and more.
Color Messages: You have the option to visually identify postcards based on specific conditions. By clicking on the "Customize" icon, you can customize the color code for postcards depending on three criteria: Created by, Campaign and Status.
Important Note: You can swiftly navigate to the “Day View” directly in the application using the shortcut key "D" or "1". This quick key access will save you time when you need to switch to the Day View. Additionally, you can easily move between posts using the "previous" and "next" arrow keys as shown below.
Week view
“Week View” can be opened by selecting “Week” under the drop-down box where the posts are divided by week, here in the visibility settings the all the items that are available in day view I.e.., Events, Best time to post, Publishing queues, Campaigns and Color messages are available, which serve the same purpose they serve in the day view and have corresponding functionalities, but the outputs are presented in a weekly overview as shown in the images below card style section.
You can save Calendar views by clicking Save View in the top right corner by fixing filters such as Channel, Account, Status, Created By, Campaign, etc. Save as View pop will come where you need to provide the name of the View and choose whom to share the view with.
Card style: The postcard view offers two distinct card styles: small and large view. In the Small view, posts are presented with concise two-liner content. On the other hand, in the large view, the posts display both content and media.
Small view
Large view
Campaigns
Publishing Queues
Color Messages
For a detailed overview of these options please refer to the above “Day View” section.
Configure Start Day: This exclusive feature is available only for the week view, by Toggling On enables the viewer to configure the Start date for every week in a monthly view as shown below. For example, If you select the starting date as Tuesday, the week will start from Tuesday.
Important Note: The shortcut key to navigate directly to week view is “W” or ”7”.
Month view
For “Monthly View,” “Month” item can be selected from the drop-down menu, where the calendar view is segregated into monthly view. And for “Number of Days” view “No of days” can be selected which enables the viewer to view the calendar in a segregated view of 2-6 days according to viewer’s wish, this view shows the content of the post, time of publishing, media, account name, and channel.
The card view offers two distinct styles: Collapse and Detailed view. In the Collapse view, posts are presented with concise content, and it also shows the number of posts scheduled for different platforms. On the other hand, in the Detailed view, posts are displayed with comprehensive and detailed content. These two views provide flexibility in how you want to visualize and manage your scheduled posts, catering to different preferences and needs.
Collapsed view
Detailed view
Card properties - Various card properties are available to categorize and organize posts scheduled for specific accounts. These properties include Status, Author, Campaign, Tags, Likes, Comments, Reach, and other custom fields. With these distinct card properties, you can easily segregate and manage your scheduled posts, ensuring efficient content organization and analysis.
Important note: The shortcut key to navigate to the Month view is M.
Number of days
“Number of Days” view can be opened by selecting “No of days” from the drop-down menu enabling the viewer to view the calendar in a segregated view of 2-6 days according to viewer’s wish, this view shows the content of the post, time of publishing, media, account name, and channel.
Card style: The postcard view offers two distinct card styles: Small and Large view. In the Small view, posts are presented with concise two-liner content. On the other hand, in the Large view, the posts display both content and media, providing a more comprehensive and visually engaging presentation.
Small view
Large view
Card properties - Various card properties are available to categorize and organize posts scheduled for specific accounts. These properties include Status, Author, Campaign, Tags, Likes, Comments, Reach, and other custom fields. With these distinct card properties, you can easily segregate and manage your scheduled posts, ensuring efficient content organization and analysis.
Here in both “Monthly View” and “Number of Days View” visibility settings Events, Campaigns, Color messages and Configure start day settings are available which are also available in the “Day View” and “Week View” visibility settings serving same purposes in both views and having same functionalities, please refer above “Day View” and “Week View” sections for a detailed overview on these options.
Events (Monthly View)
Events (Number of Days View)
Campaigns (Monthly View)
Campaigns (Number of Days View)
Color Messages (Monthly View)
Color Messages (Number of Days View)
In the top right corner of the post of any day, you‘ll view the Platform icons and Platform options (draft post, dark post, stitches, etc.) for different platforms such as Instagram, Facebook, and other supported channels.
When the Black icon is visible in the top right corner of a post, it indicates that the Platform Options are enabled. If the Black icon is not present in the top right corner of a post, it indicates that the Platform Options are not enabled.
Important Note: The shortcut keys to navigate to the 2-day view is 2, the 3-day view is 3, and so on and so forth.
Schedule view
For the “Schedule View” viewer can select the “Schedule” item from the drop-down menu, This view is similar to Day or list view. The Posts are listed in a single order.
Card style: The postcard view offers two distinct card styles: Small and Large view. In the Small view, posts are presented with concise two-liner content. On the other hand, in the Large view, the posts display both content and media.
Large view
Small view
Visibility settings: Here the visibility settings have only one item to choose “Color Messages” also serving the same purpose and having same functionality as it serves in the Day View.
Important Note: The shortcut key to navigate to the Schedule view is “S”.
You can add multiple filters such as choosing the specific Account, Channel, Status, Created By, and Campaign to narrow down the Schedule view. You can club 2 accounts together under the Account group filter. Besides that, you can add custom filters as well to streamline your calendar view.
You can edit the newly added Calendar view also by modifying the filters and saving it again. As soon as you modify the filters, you can Reset or Save the view.
To remove the recently created Calendar view, click on the three-dots icon in the top right corner. From the dropdown menu, select the "Delete View" option. Upon deletion, you will be redirected back to the default Calendar view.
Timezone in calendar view
In any view, you have the option to edit the Timezone of the post effortlessly. Simply click on the existing timezone located in the top left corner. This action will allow you to modify the Time Zone, provide a preferred label, and even toggle on the option to make the timezone mandatory. This convenient feature ensures that you can easily adjust and manage the time settings for your posts, ensuring accurate scheduling and alignment with different time zones as needed.
Furthermore, you have the flexibility to add an additional time zone for the same post with ease. By clicking the "+" icon located on the left side of the calendar, you can select the desired time zone, add a label for reference, and designate it as the primary time zone. This functionality allows you to effectively manage posts scheduled for different time zones, ensuring accuracy and convenience when reaching a global audience or coordinating with multiple regions.
Deleting a time zone is also straightforward. Just access the "Edit Time Zone" option and click on the Delete icon for the time zone you wish to remove from the Calendar. By doing so, the selected time zone will be deleted from the post.
In the Calendar display, the primary time zone takes precedence, and it will be shown first against the post. Conversely, the secondary time zone, if chosen, will be displayed next to the primary time zone.