Sprinklr Self-Serve: Elevating Your Experience -March '24 Update

Updated 

Welcome to the latest and greatest from Sprinklr Self-Serve! 🚀

We're thrilled to introduce a bunch of exciting features and improvements that will make your experience even more seamless and engaging. Let's take a closer look at what's in store for you.

Let's take a look on the release items for this iteration:

Sprinklr Social
Custom Thumbnail feature for Facebook Reels 

Now you can add a custom thumbnail for Facebook Reels by uploading an external media - image or video from the Asset Library. Click Save option at the end to save the custom thumbnail. Click here to learn more. 



Key Benefits 

  • Add custom thumbnail from the external media 

  • Enhanced visual appeal of the Facebook Reel 

  • Seamless user experience 

Sprinklr AI+ content generator for YouTube 

Now, you can generate engaging YouTube posts with the Sprinklr AI+ feature effortlessly. Click on the Sprinklr AI+ icon just below the Content box and define a suitable topic based on which the YouTube video description will be created. Click here to learn more.

Key Benefits 

  • Improves the searchability of videos within the platform

  • Optimizes video content for YouTube channels

  • Enhances YouTube content quality and relevance

Support for notification on mentioning Users in Inbox message notes 

Now, you can tag users by mentioning the user in the Message Notes section in the third pane for any Inbox post. You need to go to the Overview tab on the extreme right. The tagged user will be notified on the Sprinklr platform and the email. Click here to learn more. 



 

Key Benefits 

  • Help users on being notified of their mentions across the platform  

  • Makes collaboration meaningful and timely