Unveiling the "Edit Option for Approvers" in Sprinklr Self-Serve—now, making quick adjustments during the approval process is as simple as a click. Empower your approvers to fine-tune content on the fly, ensuring your brand’s voice is always on point, without missing a beat.

The approver has an option to edit the posts as well— modifying the content or adding any other media as per the post requirements. Earlier, the approver had access to approve or reject the post only. After making the requisite edits, the approver can save and approve the modified post at the end. 

Navigation 

1. Go to the Publisher icon form the left pane of Sprinklr Self-Serve.

2. The Calendar page appears. Click on the Add icon in the top right corner. Choose the Post option from the dropdown. 

    

3. The Publishing page appears where you can create a post. After selecting the account, post content and publishing properties, you can select the desired Approval workflow. You can either choose the existing Approval Workflows from the dropdown or create a new one by clicking the Add Workflow icon at the bottom. 

    

4. After choosing the desired Approval Workflow, you can click Publish Now and send the post for approval.   

The approver will have an option to either approve or reject the post. In addition, the approver can also edit the post, if required. Here are the steps below: 

Navigation

1. Go to All Approvals section under the Calendar and you will see a list of Approvals pending on you to take action. 

2. If the Approver needs some changes in the post, he/she can edit the post by clicking on the Edit icon. 

    

3. The publisher dashboard will appear where an approver can change the content or image as per his/her requirements. After making all the changes, click Save and Approve icon in the bottom right corner.