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Using Instagram account to convert engageable/non-engageable messages into tickets

Learn how adding an Instagram account to Sprinklr helps you convert engageable or manually filtered messages into tickets and provide faster resolution to customer queries.Adding Instagram accounts to the care solution lets you manage and provide a complete resolution to all your customer queries. T

Add an Instagram Account

Instagram

Configure Ticket Creation Rules

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Support Platforms

Add a Facebook account to Sprinklr Self-serve to manage customer queries on your brand’s page

Respond to all your Facebook customer queries on your brand’s page and provide on-point solutions via a single, easy-to-use platform.Adding Facebook company pages to Sprinklr Self-serve lets you manage and provide a complete resolution to all the queries received by your support teams. Sprinklr Self

Deactivate Facebook Page

Edit the Existing Facebook Page

Add a Facebook Account and Page

add a Facebook account

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Support Platforms

Using Apple Messages for Business to improve agent's average handle time

Learn how adding Apple Messages for Business into Sprinklr assists agents to resolve customer queries faster from a single platform.Adding Apple Messages for Business within Sprinklr will enable you to connect with customers directly from within Messages. By integrating Sprinklr Self-Serve with Appl

Apple Business Chat Account

Add Apple Business Chat

Configure Ticket Creation Rules

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Messaging