Apple App Store engagement Capabilities & Limitations
Updated
, by Sprinklr Self-Serve Help Center
It's a premium feature. Please connect with the account executive or someone from the product team to know the pricing and other details.
To utilize the Apple App Store channel to its maximum potential, you need to be aware of its capabilities and limitations.
Apple App Store Capabilities
Capabilities | Sprinklr Supported | Notes |
View App Store Reviews | Yes | Reviews will be fetched on a 6 hours basis. |
View App Store Replies | Yes | Takes approximately one day, due to Apple moderation |
Reporting on App Store | Yes | Outbound & Inbound Analytics, SLA |
Fetch Apple App Version Code | Yes | Custom channel property |
Fetch Apple App Review Country | Yes | Custom channel property |