Learn Supported file formats
Updated
Training a Digital Twin involves providing it with the necessary data, examples, and instructions to learn and improve its conversational abilities. In Sprinklr, you can import content from external files, public URLs, or your internal KB.
Quality content makes interactions more engaging and valuable for users. It provides relevant information, answers questions, and guides users through various tasks, ultimately improving their overall experience with the digital twin.
Steps to Import Files
Let's see how you can train your Digital Twin by importing files:
Importing Files from Setup Page
When you’re adding content for the first time, click on Setup from the left pane.
Go to Step 3 – Train your Digital Twin and select Import Files option.
Click on the white box under Import Files and drag the required internal files formats such as PDF, DOCX, TXT, HTML, PPTX, XLSX and browse the required file.