Tiktok engagement capabilities & limitations

Updated 


Engagement capabilities

The table below specifies if the mentioned capability is available in Sprinklr or is restricted by Channel APIs (API Limitation) for both Sprinklr Space and Sprinklr Mobile application.



Capabilities

Sprinklr Supported

Note

TikTok Comment Moderation

Yes

Yes

Reply to Comments and Replies

Yes


Pin/Unpin a Comment

No

Deprecated by Channel

Like/Unlike Comments and Replies

Yes


Hide/Unhide Comments and Replies

Yes

Delete a Brand Comment/Reply

Yes


Delete a Fan Comment/Reply

No

API Limitation

Pin/Unpin a Reply

No

API Limitation

Send a Message

No

API Limitation

Replying to TikTok comments with videos

No

API Limitation