Sprinklr Self-Serve Help Center

Tiktok engagement capabilities & limitations

Updated

11 months ago

Engagement capabilities

The table below specifies if the mentioned capability is available in Sprinklr or is restricted by Channel APIs (API Limitation) for both Sprinklr Space and Sprinklr Mobile application.

Capabilities	Sprinklr Supported	Note
TikTok Comment Moderation	Yes	Yes
Reply to Comments and Replies	Yes
Pin/Unpin a Comment	No	Deprecated by Channel
Like/Unlike Comments and Replies	Yes
Hide/Unhide Comments and Replies	Yes
Delete a Brand Comment/Reply	Yes
Delete a Fan Comment/Reply	No	API Limitation
Pin/Unpin a Reply	No	API Limitation
Send a Message	No	API Limitation
Replying to TikTok comments with videos	No	API Limitation

Tiktok engagement capabilities & limitations

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