Skip to main content
Sprinklr Self-Serve Help Center
Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

(111)
SS
Add Facebook Ads Account to Moderate on Instagram Ads

This article aims to guide you on how to add Instagram Accounts to the Business Manager and to Sprinklr. Both are mandatory requirements to engage on Instagram ads/ dark posts. Instagram does not have a separate ad account and you are required to run your ads on Instagram via Facebook Ads account. T

Articles

 • 

Account Management

SA
Transfer Conversation Control of a Facebook Page to Sprinklr

If you don't have conversation control, you may see a text warning on the message. However, you can still reply to the conversation by using the Human Agent tag permission. This will allow you to interject the conversation and take control of the thread. One common use case for this is when a user i

Articles

 • 

Facebook

SA
Publish to Tiktok

You can use the key publishing capabilities in Sprinklr to enhance the content you publish to the TikTok Business account. This article describes the TikTok Business account's specific capabilities for publishing to help you understand how to craft content for best-channel performance. Relevant pers

Articles

 • 

Publishing

SA
Add a Tiktok ads account

TikTok is a video-sharing social networking service with over 800 million active users worldwide. Being one of the most downloaded apps in the world and having an extensive user base, TikTok offers a unique opportunity for brands to engage at the forefront of trends. Before You Begin If you are not

Articles

 • 

Account Management

SS
Scheduled Facebook Posts automatically published as Dark Posts

If the scheduled posts through Sprinklr on your Facebook page are getting published but as a Dark Posts. (Dark Posts are the posts which are not visible on a brand's Facebook page timeline) then you can refer to the steps mentioned in this article to rectify this behaviour. This is a known issue fro

Articles

 • 

Facebook

SS
Document Support: LinkedIn Publishing

With Sprinklr Social Self-Serve, now you can publish documents like any other asset (image or video) on LinkedIn from the Publisher. Here are some of the feature benefits: Increased Engagement: Uploading docs on LinkedIn via Sprinklr Self-Serve will drive more engagement as compared to plain text po

LinkedIn

LinkedIn Publishing

Articles

 • 

Publishing

SA
Linkedin Capabilities & Limitations

You can perform a wide variety of functions in the Sprinklr platform with your connected LinkedIn Account, while a small number are API Limitations by limitations inherent to LinkedIn's API. LinkedIn Limitations Due to LinkedIn API Limitations, we are unable to perform the following actions within t

Articles

 • 

Publishing

SA
Engagement for Linkedin

CXM Lite has 3 types of Inbox messages for a LinkedIn account where brands can engage with customers. These are Comment, Post, and Mention messages. Navigate to LinkedIn Platform messages Go to the Home page of CXM Lite and click the Inbox feature from the left pane. Now, click the Filter option in

Linkedin account

LinkedIn Polls

engagement

linkedin performance

+1

Articles

 • 

Engagement

SA
Add your YouTube account to Sprinklr Self-serve to manage customer’s queries on your brand’s YouTube page

Identify, reply, and engage with customers on your business YouTube channel and provide resolution to their queries on the go. Adding your YouTube account to Sprinklr Self-serve lets you manage and provide a complete resolution to the customer concerns received on your business YouTube channel’s com

add your YouTube channel in Care Lite

YouTube comments

Social Channels

Sprinklr Advanced

+1

Articles

 • 

Account Management

SA
Linkedin engagement Capabilities & Limitations

LinkedIn Limitations You can perform a wide variety of functions in the Sprinklr platform with your connected LinkedIn Account, while a small number are API Limitations by limitations inherent to LinkedIn's API; see LinkedIn Limitations. Note: LinkedIn account may need to be re-authenticated within

Articles

 • 

Engagement

Privacy Policy