Youtube engagement Capabilities & Limitations

Updated 


In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform. 

 

Note 

 

Functionality  

Sprinklr Supported 

Note 

General 

Update Cover Photo (One or more accounts at a time) 

No 

API Limitation 

Create audience profiles 

Yes 

  

YouTube Communities 

No 

API Limitation 

YouTube Streaming 

No 

  

Updating a YouTube Highlight Video 

No 

You can create a highlight while you're streaming or edit it after you're done streaming. But as of now, YouTube Streaming is not possible in Sprinklr.  

YouTube Shots 

No 

API Limitation 

YouTube Stories 

No 

API Limitation 

 

 

 

Engagement 

Update a channel 

Yes 

  

Favorite a video 

Yes 

  

Like/dislike a video 

No 

API Limitation 

Reply to comments 

Yes 

  

Delete a Post 

Yes 

  

Enable/Disable User's Capability to Delete Comments 

Yes 

 

Delete Comment or Reply 

Yes 

  

Like/unlike comments 

No 

API Limitation 

Highlight certain user's comments 

No 

API Limitation 

Enable/disable comments at the video level from Sprinklr 

No 

API Limitation 

Enable/disable ratings at the video level from Sprinklr 

No 

API Limitation 

Modify the privacy settings for any YouTube channels for which you are responsible 

Yes 

  

View/engage with Private Messages 

No 

API Limitation 

Pull YouTube Playlist engagement metrics 

No 

API Limitation 

Edit a Published Post 

Yes 

  

Add Captions to an already published video post 

Yes 

  

Ban YouTube Users  

Yes