Youtube engagement Capabilities & Limitations

Updated

2 years ago

In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform.

Note

API Limitation - The functionality is not available for Sprinklr to build.
View YouTube's Terms of Service here.
Users can revoke Sprinklr's access to their data via the Google security settings page at https://security.google.com/settings...ty/permissions

Functionality	Sprinklr Supported	Note
General
Update Cover Photo (One or more accounts at a time)	No	API Limitation
Create audience profiles	Yes
YouTube Communities	No	API Limitation
YouTube Streaming	No
Updating a YouTube Highlight Video	No	You can create a highlight while you're streaming or edit it after you're done streaming. But as of now, YouTube Streaming is not possible in Sprinklr.
YouTube Shots	No	API Limitation
YouTube Stories	No	API Limitation

Engagement
Update a channel	Yes
Favorite a video	Yes
Like/dislike a video	No	API Limitation
Reply to comments	Yes
Delete a Post	Yes
Enable/Disable User's Capability to Delete Comments	Yes
Delete Comment or Reply	Yes
Like/unlike comments	No	API Limitation
Highlight certain user's comments	No	API Limitation
Enable/disable comments at the video level from Sprinklr	No	API Limitation
Enable/disable ratings at the video level from Sprinklr	No	API Limitation
Modify the privacy settings for any YouTube channels for which you are responsible	Yes
View/engage with Private Messages	No	API Limitation
Pull YouTube Playlist engagement metrics	No	API Limitation
Edit a Published Post	Yes
Add Captions to an already published video post	Yes
Ban YouTube Users	Yes