Youtube engagement Capabilities & Limitations
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Updated
1 year ago
, by Sprinklr Self-Serve Help Center
In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform.
| Note
|
Functionality | Sprinklr Supported | Note |
General | ||
No | API Limitation | |
Create audience profiles | Yes |
|
YouTube Communities | No | API Limitation |
YouTube Streaming | No |
|
Updating a YouTube Highlight Video | No | You can create a highlight while you're streaming or edit it after you're done streaming. But as of now, YouTube Streaming is not possible in Sprinklr. |
YouTube Shots | No | API Limitation |
YouTube Stories | No | API Limitation |
Engagement | ||
Update a channel | Yes |
|
Favorite a video | Yes |
|
Like/dislike a video | No | API Limitation |
Reply to comments | Yes |
|
Delete a Post | Yes |
|
Enable/Disable User's Capability to Delete Comments | Yes |
|
Delete Comment or Reply | Yes |
|
Like/unlike comments | No | API Limitation |
Highlight certain user's comments | No | API Limitation |
Enable/disable comments at the video level from Sprinklr | No | API Limitation |
Enable/disable ratings at the video level from Sprinklr | No | API Limitation |
Modify the privacy settings for any YouTube channels for which you are responsible | Yes |
|
View/engage with Private Messages | No | API Limitation |
Pull YouTube Playlist engagement metrics | No | API Limitation |
Yes |
| |
Add Captions to an already published video post | Yes |
|
Yes |
|