Playstore Review Engagement capabilities and Limitations
Updated
, by Sprinklr Self-Serve Help Center
In this article, you will find the capabilities and limitations of Google Playstore within the Sprinklr Social Platform.
Note
API Limitation - Not supported in Sprinklr because the channel doesn't allow so via their API.
Restricted - Allowed by channel for specific use cases, industries, clients, etc.
Google Play Store
Capability | Supported in Sprinklr | Notes |
Reply on Review | Yes | Brand can post only one reply. |
Edit Reply | Yes | |
Delete Reply | No | |
Reporting for Google App Store | No | |
Edit a Published Post | No | |
View Edited Reviews | Yes 
| DP Controlled Capability. DP Details: GOOGLE_APP_STORE_UPDATED_UM_CREATION_ENABLED |
Get Google App Device Product Name | Yes | 
|
Find Google App Android OS Version | Yes 
| |
