There are several social platforms supported by Sprinklr. You need to navigate to Settings on the CXM Lite home page and you will view Sprinklr Social and Sprinklr Service. 

The list of social platforms under Sprinklr Social are:

• Twitter

• Facebook

• Instagram

• Youtube

• LinkedIn

• TikTok

• Yelp

• Google My Business

• Google Play

• Apple App Store

• Trustpilot

The list of social platforms under Sprinklr Service are:

• Email

• SMS

• Live Chat

• Facebook

• Twitter

• Instagram

• TikTok

• LinkedIn

• YouTube

• WhatsApp Business

• Apple Business Chat

• Telegram

• Viber

• Google Play

• Apple App Store

• Yelp

• Trustpilot

• Google My Business

• Slack