Adding a Trustpilot account in Sprinklr allows your team to engage, publish, report, and monitor your brand's Trustpilot account from the Sprinklr platform. 

Before You Begin 

Ensure that you have the Client ID and Client Secret Key of a supported Trustpilot account. 

To generate a Client ID and Client Secret Key for Trustpilot :

• Log in to Trustpilot site. Next, go to Trustpilot Business, and select the option Integrations.  

2. Go to APIs under Popular Apps and integrations and click the Go to APIs page button. And enter a name for your application. 

3. Enter the domain as www.sprinklr.com to use for Redirect URLs.  

4. Click the Create Application button and find your new application under Your applications. 

5. Make a note of the Client ID and Client Secret Key. You need to copy the Client ID and Client Secret Key from the Trustpilot site and paste them into the Sprinklr platform for adding the Trustpilot account. 

To add a Trustpilot account to Sprinklr 

1. Go to the homepage of CXM lite and click Settings on the left pane. 

2. Select Google My Business account under Social within Platforms. 

3. Click Add Trustpilot Account in the top right corner.  

4.  Login to the Trustpilot account and provide the desired username and password.