Sprinklr allows you to add your Yelp account to bring full-text reviews in real-time to engage with. This enables you to monitor and respond to reviews in real time. While responding to the reviews, you can add Links, Canned Responses, Custom Links, and Content Placeholders to your response. Besides, adding a Yelp account to Sprinklr will enable brands to reply to user replies from a unified platform. 

To add a Yelp account to Sprinklr 

1. Go to the homepage of CXM Self-Serve and click Settings on the left pane. 

2. Select Yelp account under Social within Platforms. 

3. Click Add Yelp account in the top right corner.  

4. Now, choose an account to add to Sprinklr.