To Add a Facebook Ads Account to Sprinklr

1. Go to the the Home page. Click the Settings icon on the left pane and click the Facebook account under Sprinklr Social.

2. Now, click the + icon and select Add Facebook Ads Account from the top right corner

   
   

   

   
   

3. Log in to your Facebook Ads account, by entering your username & password to continue adding your account to Sprinklr.

4. Once the Facebook Ads account has been set up. Click on the Options icon and select Edit. 
   
   

5. In Facebook Platform Settings, you will find Social & Customer Care Settings(depending on your purchase plan). The below Social Settings are turned on by default:

Allow Publishing from this account: Toggle On to allow users to publish outbound posts from this account. If disabled, this account will not be available in the publisher for users to plan outbound posts and all scheduled posts will not be published.

Allow replies from this account: Toggle On to allow users to reply to inbound messages in Inbox from this account. If disabled, this account will not be available for users to reply to fan messages.

6. Click Save at the bottom.