Instagram Message Actions in Inbox
Updated
There are different Instagram Message Actions in the Inbox segregated by message type. You can find all the Instagram message types on the left message stream. These are listed below:
An Instagram Direct message looks like this:
Hover over any comments on the Instagram direct message on the right pane. You will view two Instagram message actions:
Like: You can like the comment on the direct message if you want to. The like action is in the form of a heart shape.
Direct Message: You can reply to the comment in the reply box as a direct message
The list of other Sprinklr actions are:
Collaborate - You can collaborate on the direct message with other team members by dropping a note in the third pane.
Tags: You can tag a keyword on the direct message.
Mark as Spam: You can mark the direct message as Spam if you find the message content obscene and foul.
View Details: You can view the details of the direct message in the third pane such as message properties, notes, tasks, etc.
Quick Actions: You can take quick actions on the DM at once such as adding a note or changing the priority of the DM in message properties.
Add Tasks: You can add tasks to the DM if you want to.
An Instagram Comment looks like this:
Some of the Instagram comment actions are:
Hide: You can hide the comment if you want to.
Reply: You can reply to the comment of the post in the reply box.
Delete: You can delete the comment if you want to.
The list of Sprinklr actions on Instagram are listed below:
Collaborate: You can collaborate on the comment with other team members by dropping a note in the third pane.
Mark as Spam: You can mark the comment as Spam if you find the message content obscene and foul.
View Details: You can view the details of the comment in the third pane such as message properties, notes, tasks, etc.
Quick Actions: You can take quick actions on the comment at once such as adding a note or changing the priority of the comment in message properties.
View in Native: You can view the comment to the post in the native as well.
Add Tasks: You can add tasks to the post comment to get things done seamlessly.
Tags: You can tag a keyword on the Instagram comment.
An Instagram mention looks like this:
Some of the Instagram comment actions are:
Reply: You can reply to the comment mention of the post in the reply box.
The list of Sprinklr actions on Instagram are listed below:
Collaborate: You can collaborate on the comment mention with other team members by dropping a note in the third pane.
Mark as Spam: You can mark the comment mention as Spam if you find the message content obscene and foul.
View Details: You can view the details of the comment mention in the third pane such as message properties, notes, tasks, etc.
Quick Actions: You can take quick actions on the comment mention at once such as adding a note or changing the priority of the DM in message properties.
View in Native: You can view the comment mention in the native as well.
Add Tasks: You can add tasks to the comment mention to get things done seamlessly.
Tags: You can tag a keyword on the comment mention if you want to.
Assign to User: You can assign the post/comment mention to the user.
An Instagram Post looks like this:
Some of the Instagram post actions are:
Reply: You can reply to the post message in the reply box.
The list of Sprinklr actions on Instagram are listed below:
Collaborate: You can collaborate on the post with other team members by dropping a note in the third pane.
Mark as Spam: You can mark the post as Spam if you find the message content obscene and foul.
View Details: You can view the details of the post in the third pane such as message properties, notes, tasks, etc.
Quick Actions: You can take quick actions on the post at once such as adding a note or changing the priority of the comment in message properties.
View in Native: You can view the post in the native as well.
Add Tasks: You can add tasks to the post to get things done seamlessly.
Tags: You can tag a keyword on the Instagram post.
Assign to User: You can assign the post to the user.