Sprinklr Self-serve platform offers robust export capabilities, enabling customers to securely back up their data with ease. Users can export their data in multiple formats (pdf and excel). The export process is designed to be seamless, allowing scheduled or on-demand backups to maintain data integrity and accessibility. 

Here is a module wise breakdown of our export capabilities

Reporting 

You can export all reports in the Reporting section in both PDF and Excel formats, including: 

• Sprinklr Service 

• Platform Performance 

• Paid Performance 

• Brand Insights 

• Engagements and Tasks 

• Benchmarking 

• Custom Reporting 

Steps: 

1. Open any of the reports mentioned above. 

2. Click on the Export icon at the top right of the report. 

3. Choose your preferred format—PDF or Excel. 

4. Your report will be downloaded within a few seconds. 

   
   

Note: The exported file will include any filters applied during selection 

Insights

You can also export Quick Search and Topics in PDF format. 

Steps: 

1. Navigate to your Topic or Quick Search in the Insights module. 

2. Click on Download as PDF icon at the top of the report. 

3. You can even customize your report by adjusting the date range or applying filters such as Source, Language, Country, etc. 

4. Download the report as per your requirements. 

Tickets

Learn how to download your Ticket transcripts here

Publishing 

Learn how to export Calendar view here