Sprinklr does not support the publishing and reporting of Facebook offer posts due to an API limitation.
Creating a new Facebook Album via Sprinklr
No
API Limitation
Facebook Dark Posts
Dark posts are created when you create ads or use paid promotion. There are no organic dark posts because they remain dark/invisible unless it’s promoted or published to the customer timeline. If a dark ad post is promoted and then published to the timeline, it is also an organic post. Also, staying true to its name, a dark post is never published but only surfaced as an ad. Basically, it's a Facebook post that the users can control and determine exactly who sees it through ads.
Facebook Limitations
Sprinklr utilises Facebook's API to allow users to manage Facebook Pages and accounts through Sprinklr. API limitations exist which prevent Sprinklr from supporting some Facebook features currently. Additionally, API limitations will mean that a small percentage of Facebook content is not available in real-time.
Publishing Limitations
Posting a Poll on Facebook Page Wall.
Posting a Video as a comment for a post or as a reply to any comment does not publish the video, instead, it posts a link to the video that opens in a separate tab when you click on the link.
Re-size photos during the publishing process. Posted photos will retain their initial size unless re-sized by Facebook; Facebook will automatically re-size photos larger than 2048 x 1280 to this size.
Tagging photos through Sprinklr. You can not tag any images with Pages or Profiles.
Reach number, whether you have a select geo-targeting or not, will always be the sum of followers on Twitter and total page fans on Facebook.
