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Add Facebook and Instagram account to Sprinklr

Learn how to link Facebook page to a particular Instagram account making it easier for you respond to Facebook and Instagram customer queries on your brand’s page and provide on-point solutions via a single, easy-to-use platform.Its a two-step process - the first step is to link your Instagram accou

Add Facebook account

Sprinklr Self-Serve

Add an Instagram Account

Additional Care Console Actions

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Using Instagram account to convert engageable/non-engageable messages into tickets

Learn how adding an Instagram account to Sprinklr helps you convert engageable or manually filtered messages into tickets and provide faster resolution to customer queries.Adding Instagram accounts to the care solution lets you manage and provide a complete resolution to all your customer queries. T

Add an Instagram Account

Instagram

Configure Ticket Creation Rules

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