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How you can leverage Microsoft 365 Email Forwarding to keep former employees' email messages out of their Inbox - reducing confusion about what messages are new mail and which are old. Email forwarding is a useful administrative task that an Admin can perform after the user has left the organization
Set up Email Forwarding
Configure Microsoft 365 Email Forwarding
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Email
While creating your account within Sprinklr, you will be provided with an email address similar to this - (name)@Domainname.sprinklr.com. Once you get this email, you can share it with your customers and ask them to send their issues to this address. Emails sent to this address automatically become
Gmail
