Official

Accepted

Unanswered

Advanced Filters

Search Results (2)

Relevance
Selected Relevance
Using Quick Actions in Care Console

Learn how Quick Actions in Care Console reduces multiple clicks on routine actions to a single click - saving the agent's time and increasing productivity manifold.Quick Actions are a combination of frequently performed actions on tickets that you can execute with a single click. They are also known

Agent Workflow

Quick Actions

Additional Care Console Actions

Articles

Using Quick Actions to remove redundancies in workflows

How Quick Actions can help brands improve their work efficiency by reducing multiple repetitive actions to a single click.Quick Actions are a combination of frequently performed actions on tickets. They help you and your agents bring down multiple repetitive actions to a single click, thereby saving

Clone a Quick Action

Quick Actions

Change Quick Action Status

Create a Quick Action

+1

Articles