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Supervisors can perform various tasks or functionalities to facilitate efficient supervision, management, and decision-making within an organization. You can customize the Supervisor Console dashboard with a set of different actions: Filter Refresh Calendar Manage Column Options – Edit, Clone, Delet
supervisor console
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Service Self-Serve
The home page is the landing screen that is visible to the supervisors after they log in and consists of widgets that give an overview of team evaluation metrics and their availability status/state. The Supervisor’s home page is a unified place where you can have a bird’s eye view of the agent's per
13th May Release
