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Learn how to add a WhatsApp Business account to Sprinklr and provide faster resolutions to the customers from a unified platform.WhatsApp is a key mode of channel for consumers to connect with live agents across the world. People use it for personal messaging or for business purposes. For your busin
Benefits of Adding WhatsApp as a Support Channel
Add a WhatsApp Business Account
Configure WhatsApp Business Ticket Creation Rules
WhatsApp Business Account
Articles
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Messaging
How brands can leverage creative WhatsApp HSM templates on Sprinklr Self-serve and share them with customers as notifications to deliver important, timely messages during your customer’s path to purchase.A template message (also known as a Highly Structured Message or HSM) is a special message type
HSM
