Welcome to the latest and greatest from Sprinklr Social! 🚀

We're thrilled to introduce a bunch of exciting features and improvements that will make your experience even more seamless and engaging. Let's take a closer look at what's in store for you.

Let's take a look on the release items for this iteration:

Sprinklr Social

Add First Comment for Facebook Video Posts and Reel

Now, you can add first comment on Facebook video posts and Reel ensuring that the content is prioritized and displayed prominently in users' feeds, potentially increasing visibility and customer engagement. Click here to learn more.

Facebook Video Post 

Facebook Reel 

Benefits 

• Reinforce your brand messaging as you can share relevant hashtags or include links - contributing to a more cohesive and branded social media presence. 

• Opportunity to control the initial narrative or provide additional context. 

• Sparks conversation among users, fostering a sense of community and encouraging others to join in the discussion. 

  
  

Add Pin Details and Alt Text description for Pinterest

Now, you can add pin details and Alt text for Pinterest posts - improving the discoverability of your content and making it more likely to appear in relevant searches and recommendations. Click here to learn more.

Benefits

• Improve the accessibility for users with visual impairments and ensure a more inclusive experience for all Pinterest users.

• Well-optimized Pin Details and Alt Text contribute to better search engine optimization (SEO), potentially leading to higher rankings in search results.

• Clear and descriptive details make your Pins more engaging, encouraging users to interact with and share your content.

Set up and Integrate RSS Feed

Now, you can set up and integrate RSS (Rich Site Summary) feed on Sprinklr. RSS feed gathers information from various sources and displays frequently updated content such as news headlines, blog posts, podcasts, or videos related to a particular category in a structured format. You can also publish any new update from the feed on your native social media channels via Sprinklr. Click here to learn more.

Benefits

• Allow users to aggregate content from multiple sources into a single feed reader or aggregator.

• Provide content updates in real-time, allowing users to stay informed about the latest news, blog posts, articles, and other updates as soon as they are published.

Add LinkedIn Profile Accounts on Sprinklr 

Now you can add LinkedIn Profile accounts on Sprinklr and publish content on them through Omnichannel publisher. Besides that, you can engage with the LinkedIn profile messages using the Inbox and Tickets module. This will allow you to take actions such as Like, Comment, Hide, Reply, etc. On LinkedIn profile messages . Click here to learn more.

Benefits

• Enhanced Social Listening: By adding LinkedIn Profile accounts to Sprinklr, users can monitor and track conversations, mentions, and interactions happening on LinkedIn.

• Centralized Management: Sprinklr allows users to manage multiple social media accounts, including LinkedIn Profile accounts, from a single platform.

• Content Publishing: With Sprinklr, users can schedule and publish content to LinkedIn Profile accounts directly from the platform.

  
  

Support for notification on mentioning Users in Calendar Post notes 

Now, you can tag users by mentioning the user in the Notes section on the right for any post or campaign in the calendar or for assets in the asset library. The tagged user will be notified on the Sprinklr platform and the email. Click here to learn more.

Notification on Platform 

Notification on Email 

Benefits 

• Help users on being notified of their mentions across the platform  

• Makes collaboration meaningful and timely