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Sprinklr Live Chat, a customer service capability, helps brands provide immediate support to visitors on their website and mobile applications. It allows end customers to interact with brands via a messaging interface in real-time. Using Live Chat, contact centers can provide immediate customer supp
Live Chat
Articles
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Digital Twin
How a video call feature on Live chat enables customers and agents to connect with each other in real-time and guides the former to resolve their queries instantly. Sprinklr Self-Serve enables customers to make video calls to agents on Live Chat to get their queries resolved on the video camera. The
Video call
Video Call on Live Chat
Messaging
Learn how Sprinklr Live Chat can give your customers a way to reach you at the exact moment when they have questions or problems they can't solve. Sprinklr Live Chat, a customer service capability, helps brands provide immediate support to visitors on their website and mobile applications. It allows