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Review Platforms

Review Platforms

Access all articles related to the Review Platforms, equipping you with the skills to swiftly analyse critical information with prominent review channels like Google My Business, Trustpilot and many more.

Articles

(34)
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Google My Business Account Deactivation

Deactivating Your Google My Business AccountIf you need to deactivate your Google My Business Account within Sprinklr Social, the process is straightforward. Follow these steps:Step 1: Navigating to Settings Start by accessing the main page of Sprinklr Social and proceed to the settings section.Step

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Google My Business

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Google My Business Service Settings

Configuring Google My Business Service SettingsThis guide will walk you through the process of configuring your Google My Business Service Settings within Sprinklr Social. Note : Ticket creation comes under Sprinklr Service and if you wish to use Sprinklr Service as well for customer care support, F

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Google My Business

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Google My Business Account addition

To add a Google My Business account to Sprinklr SocialGo to the homepage of CXM Self Serve and click Settings on the left pane. Select Google My Business account under Social within Platforms. Click Add Google My Business Page in the top right corner.Now, choose an account to add to Sprink

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Google My Business

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Google My Business Social Settings

Configuring Google My Business Social SettingsThis guide will walk you through the process of configuring your Google My Business Social Settings within Sprinklr Social. Follow these steps to set things up:Step 1: Navigating to Settings Begin by accessing the main page of Sprinklr Social and proceed

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Google My Business

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Google Play Store Account Reactivation

Reactivating Your Google Play Store AccountIf you need to reactivate your Google Play Store Account, the process is simple. Just follow these steps:Step 1: Accessing SettingsNavigate to the homepage of Sprinklr Social and access the settings.Step 2: Select Google Play AccountWithin the Sprinklr Soci

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Google Playstore

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Google Playstore account Addition

Google Play Store is the official app store for Android devices, where users can browse, download, and review applications. Sprinklr provides support for Google Play Store as a channel within the platform, allowing you to monitor, assess, and take action on reviews that your apps receive.  In t

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Google Playstore

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Apple App store account addition

Learn how to add Apple App Store Review on Sprinklr ServiceEvery review posted on your App Store account would create a ticket, and you can reply to the ticket from the Care Lite platform itself. The reply to the app review would be posted on the native platform as well. To add Apple App Store Revie

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Apple App Store

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Trustpilot Account Reactivation

Reactivating Your Trustpilot AccountTo reactivate a previously deactivated Trustpilot Account within Sprinklr Social, follow these specific steps:Step 1: Navigating to Settings Access the main page of Sprinklr Social and proceed to the settings section.Step 2: Selecting Trustpilot Within the Sprinkl

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Trustpilot

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AppStore Service settings

Configuring AppStore Service SettingsThis guide will walk you through the process of configuring your AppStore Service Settings within Sprinklr Social. Note : Ticket creation comes under Sprinklr Service and if you wish to use Sprinklr Service for unified customer care support, make sure that your S

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Apple App Store

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AppStore Account Reactivation

Reactivating Your Apple App Store AccountIf you're looking to reactivate your previously deactivated Apple App Store Account, the process is simple. Just follow these steps:Step 1: Navigating to Settings Start by accessing the main page of Sprinklr Social and proceed to the settings section.Step 2:

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Apple App Store

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