Sprinklr AI+

Sprinklr AI enables you to create a best-in-class customer experience throughout your support lifecycle

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Digital Twin

Digital Twin is an LLM-powered chatbot that helps you resolve customer questions instantly and accurately by training on your personalized learning content, thus freeing up your team for high-value conversations.

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How to upload Custom Answers

Custom Answers in Digital Twin are designed to provide users with accurate, helpful, and informative responses based on the specific context of their inquiry.These Custom Answers can be used to resolve specific questions a customer asks at the start of a new conversation, and Twin will prioritize th

custom answers

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Digital Twin

Learn what kind of URL's work best

You can train your Digital Twin by importing external content from public URLs or websites and uploading it into Digital Twin.Steps to Import External ContentLet's see how you can import external content into the Twin:Steps to add External Content from Setup pageWhen you’re adding content for the fi

url

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Digital Twin

Learn Supported file formats

Training a Digital Twin involves providing it with the necessary data, examples, and instructions to learn and improve its conversational abilities. In Sprinklr, you can import content from external files, public URLs, or your internal KB.Quality content makes interactions more engaging and valuable

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Digital Twin

Sprinklr AI+ : Access the unlimited power of AI within Sprinklr

Sprinklr is a all in one solution for managing your Brand's digital presence. With Sprinklr, you have everything you need to publish digital content, engage with customers customers, manage brand's reputation and deliver unparalleled customer experience.With Sprinklr's new AI capabilities, your team

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Sprinklr AI+

On-Demand Case Summary in Care Console

Using Sprinklr AI+ in Care Console, it is possible to instantly produce a case summary of the text-based communication between a customer and the brand upon request without having to read the full conversation. The summary provides a concise overview of the conversation, highlighting key points and

Sprinklr AI+

Additional Care Console Actions

Case Summary

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Sprinklr AI+