Email

Configure your email and manage all the upcoming tickets

Articles

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Configure Gmail email forwarding to manage bulk incoming emails

How brands can leverage Gmail email forwarding to redirect multiple email addresses to your main email account - saving time by setting up a single point of contact for your clients.Email forwarding lets you create an extra email address (“email alias”) to receive emails. It helps you route a direct

Gmail

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Use DKIM records to verify Email domains

Learn how to use and verify your DKIM records on Sprinklr.Domain verification ensures that customers have a clear and direct source of contact regarding their domains. In addition, Sprinklr helps your organisation become DMARC compliant, which means an authentication guarantee is made possible by ou

DKIM

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Configure Forwarding for Domain Providers apart from Gmail and Microsoft

While creating your account within Sprinklr, you will be provided with an email address similar to this - (name)@Domainname.sprinklr.com. Once you get this email, you can share it with your customers and ask them to send their issues to this address. Emails sent to this address automatically become

Gmail

Configure Microsoft 365 Email Forwarding

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Configure Microsoft 365 Email Forwarding

How you can leverage Microsoft 365 Email Forwarding to keep former employees' email messages out of their Inbox - reducing confusion about what messages are new mail and which are old.Email forwarding is a useful administrative task that an Admin can perform after the user has left the organization.

Set up Email Forwarding

Configure Microsoft 365 Email Forwarding

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Adding an Email Account to Sprinklr

Understand the various ways to add your existing support email address to Sprinklr and manage all the upcoming queries within the Care Console.Email lets you connect your preferred email account in Sprinklr and manage all your customer queries in one place.For example, if you set support@carelite.co

Email Account

Add Account Using O-Auth

Add Account Using Own Server

Add Account using Forwarding

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