Skip to main content
Sprinklr Self-Serve Help Center
Insights

Insights

Discover actionable data and analytics to gain valuable insights into your social media performance, audience engagement, and campaign effectiveness.
Sub Categories (5)
Quick Search
Quick Search
Access all articles related to the Quick Search module, equipping you with the skills to swiftly retrieve and utilize critical information within your Insights platform
Topics
Topics
Explore a collection of articles covering the Topics module, empowering you to analyze and extract valuable insights from various subjects to drive informed strategies
Deep Insights
Deep Insights
Delve into a wide range of articles within the Deep Insights module, offering in-depth analysis and actionable information to uncover hidden patterns and opportunities
Brand insights
Brand insights
Discover all-encompassing articles within the Brand Insights module, providing a holistic view of your brand's performance, reputation, and customer perception
Listening Source Coverage
Listening Source Coverage
Comprehensive coverage of articles related to Listening Source Coverage, offering insights into monitoring and analyzing various data sources for a deeper understanding of market trends and customer sentiment

Articles

(39)
SA
Understanding the Topic dashboard

Unlock Insights with Topics DashboardWelcome to the realm of the Topics Dashboard – a dynamic tool designed to provide you with deep insights and powerful functionalities. By entering your keywords, hashtags, or queries, you gain access to a wealth of information across five integral sections, helpi

Articles

 • 

Topics

SA
Understanding the Quick Search dashboards

This article reveals the metrics and functionalities encompassed within the Quick Search dashboards. Once you've entered keywords, hashtags, or a query, you'll be directed to our Quick Search dashboard, comprising four distinct sections:OverviewConversations AuthorMessage Stream 1. Overview:True to

Articles

 • 

Quick Search

SA
What Should I Do When My Deep Insights Query Fails?

Setting up a Deep Insights query can provide valuable insights into audience conversations and trends. However, there might be instances when your query doesn't yield the desired results. Here's a guide on what to do when your Deep Insights query fails:1. Review Your Query: Double-check the query

Articles

 • 

Deep Insights

SA
Competitors Performance Report Dashboard Actions

Empower Your Analysis with Competitors Performance Report Dashboard ActionsWhen it comes to refining your strategic insights using the Competitors Performance Report, the array of available dashboard actions ensures that your experience is optimized for efficiency and effectiveness. Dive into the we

Articles

 • 

Brand insights

SA
What are themes?

A Theme is a set of keywords and filters that can be used to sort Listening Insights data across a pre-built area of focus. Consider Themes like a sub-topic or a lens that can be associated to slice and dice your topics around different aspects and attributes. Also, the Theme Editor UI has preview s

Articles

 • 

Topics

SA
Supported Channels on Quick Search and Limitations?

Supported Channels on Quick Search:Quick Search is tailored to offer insights from four prominent social platforms:1. Twitter: Swiftly captures discussions from Twitter.2. Reddit: Monitors discussions on the Reddit platform.3. Quora: Gathers insights from questions and answers on Quora.4. News: Aggr

Articles

 • 

Quick Search

SA
Setting up a Deep Insights Query

Click on Create Insight Report to add a new Deep Insight Report Enter the Name of the report Enter the time range for which you want to fetch the conversations of your audience. We currently support a duration of up to 2 years. Select the Listening Data Sources from the Two available optio

Articles

 • 

Deep Insights

SA
Understanding Deep Insights Report

After creating the Deep Insight report, you can view the different clusters and take out actionable insights from the reports.The report is divided into 3 parts- Cluster Section on the Left which gives a visual representation of all the clusters which can be grouped and visualized on a time scale as

Articles

 • 

Deep Insights

SA
Query Building in Quick Search

Sprinklr’s query builder gives you the option to perform targeted searches on Keywords, Phrases, and #Hashtags by building search queries using Boolean operators as well.  What are Boolean Operators? Boolean operators are used to connect search terms (keywords) for creating a logical phras

Articles

 • 

Quick Search

Privacy Policy