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Insights

Insights

Discover actionable data and analytics to gain valuable insights into your social media performance, audience engagement, and campaign effectiveness.
Sub Categories (5)
Quick Search
Quick Search
Access all articles related to the Quick Search module, equipping you with the skills to swiftly retrieve and utilize critical information within your Insights platform
Topics
Topics
Explore a collection of articles covering the Topics module, empowering you to analyze and extract valuable insights from various subjects to drive informed strategies
Deep Insights
Deep Insights
Delve into a wide range of articles within the Deep Insights module, offering in-depth analysis and actionable information to uncover hidden patterns and opportunities
Brand insights
Brand insights
Discover all-encompassing articles within the Brand Insights module, providing a holistic view of your brand's performance, reputation, and customer perception
Listening Source Coverage
Listening Source Coverage
Comprehensive coverage of articles related to Listening Source Coverage, offering insights into monitoring and analyzing various data sources for a deeper understanding of market trends and customer sentiment

Articles

(39)
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Understanding Manage Brand Reputation Report

This report lets you eep a close watch on your brand's reputation across all platforms.To fully comprehend the capabilities of this report, let's explore the range of actions available:Navigating to Manage Brand Reputation Reports:1. Access the Insights module via the left-side navigation bar on you

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Brand insights

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Understanding Brand Health report

This report lets you gain insights into essential performance metrics related to your brand's overall health.To fully comprehend the capabilities of this report, let's explore the range of actions available:Navigating to Brand Health Report:1. Access the Insights module via the left-side navigation

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Brand insights

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Understanding Digital Care insights Report

This report lets you Track customer care call drivers and other significant metrics.To fully comprehend the capabilities of this report, let's explore the range of actions available:Navigating to Digital Care insights Report:1. Access the Insights module via the left-side navigation bar on your Spri

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Brand insights

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Advanced Query Builder

​Within Listening, you have the option to create an advanced query which is not limited to​​ ​​ANY, ALL, or NONE formatting of query building​​. Advanced Query Builder can be used to form complex text queries which are not possible with normal query builder.​To create Advance QueryGo to the Insights

Advanced Query Builder

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Topics

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What is a listening Topic ?

Once a researcher has identified an area for further exploration, they can start developing a Research Framework with Listening Topics. Listening Topics are the most basic unit to Listen for within Sprinklr; typically comprised of one query constructed with keywords, sources, and Boolean operators.

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Topics

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How is Topic and Quick Search different ?

Distinguishing Quick Search and Listening Topics in Social ListeningWhen it comes to delving into social media and web conversations, both Quick Search and Listening Topics are valuable tools within Listening module. These tools facilitate different levels of exploration and analysis, tailored to yo

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Topics

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Editing Topics

We empower you to fine-tune your analysis by enabling you to edit Topics Reports according to your evolving requirements. This flexibility ensures that your insights remain current and aligned with your strategic goals.To edit a Topics Report, follow these steps:1. Accessing Insights: Begin by navig

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Topics

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What is Quick Search ?

Sprinklr's Quick Search allows you to quickly search and analyze billions of conversations on social media and the web. With the help of Quick Search, you can get actionable insights into your brand.   This guide will demonstrate how to access Quick Search, as well as build and modify Rese

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Quick Search

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What are Deep Insights?

Deep Insights helps you unearth actionable insights among publicly available conversations by leveraging Sprinklr’s AI. You can visualize this data in predetermined reports, that make it easy for consumption. How to access Deep Insights? Log and click the Settings icon on the left Navigation Ba

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Deep Insights

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Historical backfills for Listening Topics

Make informed decisions with historical context & dig deeper to surface accurate insights.Data-driven research provides an accurate analysis & drives business decisions with actionable insights. If any message, post, or article is being analyzed in isolation it misses the associated context

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Topics

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