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Insights

Insights

Discover actionable data and analytics to gain valuable insights into your social media performance, audience engagement, and campaign effectiveness.
Sub Categories (5)
Quick Search
Quick Search
Access all articles related to the Quick Search module, equipping you with the skills to swiftly retrieve and utilize critical information within your Insights platform
Topics
Topics
Explore a collection of articles covering the Topics module, empowering you to analyze and extract valuable insights from various subjects to drive informed strategies
Deep Insights
Deep Insights
Delve into a wide range of articles within the Deep Insights module, offering in-depth analysis and actionable information to uncover hidden patterns and opportunities
Brand insights
Brand insights
Discover all-encompassing articles within the Brand Insights module, providing a holistic view of your brand's performance, reputation, and customer perception
Listening Source Coverage
Listening Source Coverage
Comprehensive coverage of articles related to Listening Source Coverage, offering insights into monitoring and analyzing various data sources for a deeper understanding of market trends and customer sentiment

Articles

(39)
SA
Which sources are covered and what is their limitations?

In this article, we have covered all the sources supported by Social Listening.Social channelsSourceOverviewTwitterSource of Data: Official API - Firehose (All tweets and engagement stats are available in real-time)Coverage: Both Public & Privately owned accounts data are availableLatency: Near

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Listening Source Coverage

SA
Understanding Benchmark Campaign Performance Report

Deciphering the Benchmark Campaign Performance ReportThe Benchmark Campaign Performance Report serves as your gateway to monitoring campaign Key Performance Indicators (KPIs) in comparison to your top competitors. To make the most of this report's capabilities, let's explore the array of actions ava

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Brand insights

SA
Building a Topic Query

Click on Add New Topic to create a new Topic Enter the Name of the Topic and Sources from which you want to listen. You can choose from different sources like selective Facebook and Instagram pages, Twitter, Reddit, Quora, and News sites Setup your Query by entering the keywords and using the “

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Topics

SA
What is Social Listening?

Social listening is the practice of monitoring and analyzing conversations and online mentions related to a particular brand, topic, or industry across various social media platforms, forums, blogs, and other online channels. The goal of social listening is to gain insights into customer opinions, p

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Listening Source Coverage

SA
Transform extensive data into actionable insights with Social Listening

Use Social Listening to transform extensive, raw data into actionable insights that help you drive business decisions.Social Listening in Sprinklr gives brands visibility and insight into online conversations - across channels, websites, news sources, and more. And with Listening's extensive data vi

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Listening Source Coverage

SA
Understanding Discover Potential Areas of Crisis Report

Unraveling the Discover Potential Areas of Crisis ReportThe Discover Potential Areas of Crisis Report empowers you to maintain vigilance over events and potential crises that may impact your brand. To maximise the capabilities of this report, let's delve into the range of actions available:Report Ac

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Brand insights

SA
Filtering topics dashboard

Enhance Your Topics Reports with Filtering Options:Refining your Topics reports to extract precise insights is made possible through powerful filtering options. These options empower you to tailor your analysis according to specific criteria, resulting in more targeted and actionable results.You can

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Topics

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Topics Report Dashboard actions

Unleash Efficient Data Exploration with Topics Report Dashboard ActionsYour journey through insightful data exploration within the Topics Report dashboard becomes a streamlined and impactful experience, thanks to a plethora of versatile actions. Let's delve into these dashboard actions that amplify

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Topics

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Quick Search Dashboard actions

Maximizing Efficiency with Quick Search Dashboard ActionsThe Quick Search dashboard is a hub of versatile actions, enhancing your interaction and experience with the Quick Search reports. Here's a breakdown of the dashboard actions that elevate your effectiveness:1. Changing and Updating Queries:Mod

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Quick Search

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Filtering Quick Search dashboards

You can filter the reports by Date range and different criteria like Source, Language, Country etc. To use filters follow the below steps:  Click on the Date Range icon on the top right to select the time duration from which you want to view the report  Click on the Filter icon next t

Articles

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Quick Search

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