Social Governance

Social Governance

Optimize social channel management with Sprinklr's Social Governance. Explore account groups, approval workflows, custom fields, quick actions, automations, and more for streamlined control

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Creating and using inbox fields

You can create custom fields via Inbox Fields to capture additional information on your messages.  Go to Settings from the left pane of Sprinklr Self-Serve and choose Sprinklr Social. Choose Inbox Fields under Inbox and Publishing.   The record manager page will appear under Inbo

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