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Topics

Topics

Explore a collection of articles covering the Topics module, empowering you to analyze and extract valuable insights from various subjects to drive informed strategies

Articles

(11)
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Domain Based Listening (Glassdoor, Trip Advisor, Google Reviews, Apple Play Store, and Google Play Store)

How you can diversify topic results and keywords from review and domain sources such as Glassdoor, Trip Advisor, Google Reviews, Apple Play Store, and Google Play and enhance customer engagement.We have now added 5 sources for Reviews and Domains such as Glassdoor, Trip Advisor, Google Reviews, Appl

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domain based listening

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Advanced Query Builder

​Within Listening, you have the option to create an advanced query which is not limited to​​ ​​ANY, ALL, or NONE formatting of query building​​. Advanced Query Builder can be used to form complex text queries which are not possible with normal query builder.​To create Advance QueryGo to the Insights

Advanced Query Builder

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Topics

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What is a listening Topic ?

Once a researcher has identified an area for further exploration, they can start developing a Research Framework with Listening Topics. Listening Topics are the most basic unit to Listen for within Sprinklr; typically comprised of one query constructed with keywords, sources, and Boolean operators.

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How is Topic and Quick Search different ?

Distinguishing Quick Search and Listening Topics in Social ListeningWhen it comes to delving into social media and web conversations, both Quick Search and Listening Topics are valuable tools within Listening module. These tools facilitate different levels of exploration and analysis, tailored to yo

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Editing Topics

We empower you to fine-tune your analysis by enabling you to edit Topics Reports according to your evolving requirements. This flexibility ensures that your insights remain current and aligned with your strategic goals.To edit a Topics Report, follow these steps:1. Accessing Insights: Begin by navig

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Historical backfills for Listening Topics

Make informed decisions with historical context & dig deeper to surface accurate insights.Data-driven research provides an accurate analysis & drives business decisions with actionable insights. If any message, post, or article is being analyzed in isolation it misses the associated context

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Building a Topic Query

Click on Add New Topic to create a new Topic Enter the Name of the Topic and Sources from which you want to listen. You can choose from different sources like selective Facebook and Instagram pages, Twitter, Reddit, Quora, and News sites Setup your Query by entering the keywords and using the “

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Filtering topics dashboard

Enhance Your Topics Reports with Filtering Options:Refining your Topics reports to extract precise insights is made possible through powerful filtering options. These options empower you to tailor your analysis according to specific criteria, resulting in more targeted and actionable results.You can

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Topics Report Dashboard actions

Unleash Efficient Data Exploration with Topics Report Dashboard ActionsYour journey through insightful data exploration within the Topics Report dashboard becomes a streamlined and impactful experience, thanks to a plethora of versatile actions. Let's delve into these dashboard actions that amplify

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Understanding the Topic dashboard

Unlock Insights with Topics DashboardWelcome to the realm of the Topics Dashboard – a dynamic tool designed to provide you with deep insights and powerful functionalities. By entering your keywords, hashtags, or queries, you gain access to a wealth of information across five integral sections, helpi

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