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Reporting & Analytics

Reporting & Analytics

Make data-driven decisions using insights you can derive from detailed reports

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Linkedin Paid Analytics

Unlock the power of paid analytics on LinkedIn. Explore tools and insights to enhance your LinkedIn advertising efforts, helping you make data-driven decisions and maximize your ROI.

Paid Reports

Organic Reports

Organic Reports of social media channels

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Create Custom Metrics in Sprinklr Self Serve

Custom Metrics in Sprinklr Self-Serve enable businesses to define personalized calculations tailored to their unique goals. These metrics go beyond standard data points, allowing for a more precise analysis of performance across social and service activities.What Are Custom Metrics?Custom Metrics ar

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Reporting & Analytics

Create Custom Reports in Sprinklr Self-Serve

With Sprinklr Self-Serve, businesses can now create custom reports tailored to their specific needs. This ensures that social media analysis aligns directly with business objectives, leading to more effective strategies and improved performance.Why Create Custom Reports in Sprinklr Self-Serve?Busine

Sprinklr self serve

Custom Reports

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Reporting & Analytics

Reporting Data Update Timeframes and Frequency

This article covers data update timeframes and frequencies for post insights, account insights, as well as data sync timeframes for custom fields in Sprinklr Reporting. Note:The Post level insights and Account level insights discussed in the article can be reported in Social Analytics widg

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Reporting & Analytics

Make Informed Decisions with Sprinklr Service Reports

Make decisions that resonate with the growth of your brand/organization via unique and easy-to-use Sprinklr Service Reports.Sprinklr Service enables you to perform sophisticated and innovative reporting and analytics on your customer support data and helps you make more informed, evidence-based deci

Care Reporting

Sprinklr Social Self-Serve

Reports

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Reporting & Analytics

Measure your team’s efficiency with Ticket Analysis dashboard

Use the standard Ticket Analysis dashboard in Sprinklr Service to report and visualise the overall performance of the agents and teams in terms of tickets resolved, pending, received, etc.Ticket Analysis dashboard is a collection of widgets that provides an overall analysis of total received tickets

Sprinklr Self-Serve

Care Reporting

Reports

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Reporting & Analytics

Track and improve overall team performance with the Team Performance Overview dashboard

Track your team’s or agent’s performance and help them improve with the standard Team Performance Overview dashboard in Sprinklr Service.Team Performance Overview dashboard consists of widgets that highlight the performance of your teams as per their work assignments. You can track the overall team

Reports

Team Performance Overview Reports

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Reporting & Analytics

Creating a custom report on Sprinklr Service

Learn how to create a custom report on Sprinklr Service and make decisions that resonate with the growth of your brand/organization.With the custom report creation capability on Sprinklr Service, you can now share and apply filters on the customer reports as per the business requirements.To create a

Custom Reports

Care Console

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Reporting & Analytics

Ability to convert currency in Paid Performance Report

With Sprinklr Self-Serve, you can convert all the values under Paid performance (in standard USD) report in your desired currency by clicking on the icon in the top right corner. You will get a list of currencies where you can choose from. Navigation Go to the Reports icon from the left pane of

Paid Performance Report

Reporting

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Paid Reports

Facebook Platform Performance Report

Use the Facebook Platform Performance Report to review performance of the Facebook posts which have published during the publishing period.Navigate to Facebook Platform Performance ReportNavigate to Left Navigation Bar of Sprinklr Social, click Reports icon on the left.The Facebook Platform Performa

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Facebook Analytics

SLA Monitoring Dashboard in Sprinklr Advanced

Use the standard SLA Monitoring dashboard in Sprinklr Service to report and visualize if the SLA is executed based on the defined parameters.SLA Monitoring Dashboard lays down specific widgets with all the relevant metrics, describing the parameters of the Response Time, Handling Time, and Resolutio

Sprinklr Advanced

Reports

SLA Monitoring Dashboard

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Reporting & Analytics