Skip to main content
Sprinklr Self-Serve Help Center
Getting Started

Getting Started

Configure your account, add support channels, and customize your help portal to reflect your brand, etc.
Sub Categories (7)
Security
Security
Configure your helpdesk users authentication, host your portal and control its access
Agent Workflow
Agent Workflow
A comprehensive agent workflow guide
FAQs
FAQs
Repository to all the answers to different frequently asked questions
Privacy Guides
Privacy Guides
Sprinklr’s goal with Privacy is to go beyond simply complying with the GDPR regulations and to set a new gold standard for how to approach the collection and management of personal data from social networks and to provide our customers with a comprehensive toolkit to implement their GDPR programs in a way that will provide complete transparency, governance and control over data management in Sprinklr.
Onboarding
Onboarding
Your essential resource hub for platform onboarding & success
Signing up
Signing up
Covers all articles around signup to reset your password
Sprinklr Service (Self Serve) vs Sprinklr Service (Enterprise)
This document provides a side-by-side comparison of the key differences between Sprinklr Service (Self Serve) & Sprinklr Service (Enterprise) to help you decide which package will best suit your customer’s needs.

Articles

(36)
SA
Manage your Workspaces

You can manage your workspace seamlessly on Sprinklr. It means you can create more than one workspace catering to different business requirements and scope of work. A new workspace cn have different accounts, team, users, etc. To Manage WorkspaceGo to the Settings icon from the left pane of the CXM

Articles

 • 

Onboarding

SA
Create your free account on Sprinklr

You can create your free account in Sprinklr by following these steps :Go to the Sprinklr CXM page and log in with Google, Microsoft, or LinkedIn accounts.Suppose you log in with Google, it will ask for your Google credentials and will automatically fetch your Google credentials and you will log in

Articles

 • 

Signing up

SA
Understanding Sprinklr Governance & Settings

Sprinklr Governance consists of 2 tabs - Sprinklr Service and Sprinklr Social under the Settings icon on the left pane.Sprinklr Service: This tab deals with Sprinklr Ticketing.Sprinklr Social: This tab deals with Sprinklr’s all Social channels.Sprinklr Service: It consists of the following sections:

Articles

 • 

Onboarding

SA
Add Social accounts to Sprinklr

You can add different Social Accounts to Sprinklr such as Facebook, Twitter, Instagram, TikTok, LinkedIn, Youtube, etc.Let's check out how to add one of the social accounts to Sprinklr.Adding Facebook company pages to Modern CXM Lite lets you manage and provide a complete resolution to all the queri

Articles

 • 

Onboarding

SA
Sprinklr Homepage

Sprinklr’s CXM Lite home is a personalized homepage for admins that provides a consolidated view of the posts, tasks, approvals, brand engagement in the last 24 hours, topic performance in the last 24 hours, etc. This home page has a mix of Sprinklr Service and Social widgets. The admin has access t

Articles

 • 

Onboarding

SA
Sprinklr Privacy Center

FAQs  ► What is Privacy Cloud?With the General Data Protection Regulation (GDPR) coming in play in May 2018, Sprinklr created Privacy Cloud to prepare for and meet the new obligations for which these regulations create. Sprinklr’s goal with the Privacy Cloud is to go way beyond simply complying

Sprinklr Privacy Center

Articles

 • 

Privacy Guides

Privacy Policy