Agent Workflow

Agent Workflow

A comprehensive agent workflow guide

Articles

(12)
SA
Using Quick Actions in Care Console

Learn how Quick Actions in Care Console reduces multiple clicks on routine actions to a single click - saving the agent's time and increasing productivity manifold.Quick Actions are a combination of frequently performed actions on tickets that you can execute with a single click. They are also known

Agent Workflow

Sprinklr Advanced

Quick Actions

Additional Care Console Actions

Articles