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Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

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Facebook Account Deactivation Due Two Factor Authentication

Sprinklr has detected that multiple accounts have been impacted by the requirement to set up two-factor authentication (2FA) for admins of Facebook accounts. If you have been notified that your account has been deactivated within Sprinklr, please follow these steps to set up 2FA and re-add the accou

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Account Management

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Add Facebook Ads account to Sprinklr

To Add a Facebook Ads Account to SprinklrGo to the the Home page. Click the Settings icon on the left pane and click the Facebook account under Sprinklr Social.Now, click the + icon and select Add Facebook Ads Account from the top right cornerLog in to your Facebook Ads account, by entering your use

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Account Management

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Facebook Message Actions in Inbox

There are several Facebook message actions in the Inbox on the left pane. Let's deep dive into each of the message types:Comments: Some of the Facebook Comment actions are listed down:Like: You can like the comment if you want to.Hide: You can hide the comment for any reason.Delete: You have the op

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Engagement

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Respond to Facebook Comments as Private Messages

Brands can interact with their users privately by selecting the Private message option from the drop-down menu in the bottom left of the reply editor. This will allow brands to reply to a post privately without the other users on the thread seeing the conversation.To reply to a comment privately, si

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Engagement

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Add Gating to Facebook Post

Gating helps brands narrow down the market to specific locations and languages. It enables brands to engage with the targeted audience in their native language. It helps to enhance customer leads enormously.To Add GatingClick Add Gating under Facebook Options. Click Create New icon and Add Gating wi

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Publishing

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Add Targeting to Facebook Post

Adding targeting to Facebook posts helps brands to narrow down the target audience and help fetch them valuable leads and engage sales widely. It plays a key role in helping brands promote their products to the right audience at the right time.Click Add Targeting under Facebook Options. Click Create

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Publishing

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Create and Publish a Facebook Post

Create and publish posts to one or more Facebook accounts using Publisher. With Publisher, you can create and publish content, including URLs, photos, and videos. You can also use a variety of publishing options, such as targeting, gating, location, draft post, and dark post. Please follow the detai

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Publishing

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Publish a Facebook Live Video

Using live videos can help brands increase website traffic and engage with their target audience more effectively. Live videos can also improve user retention rates and keep users on the website for longer periods.Follow the steps below to Publish a Facebook Live Video:Add the desired Facebook accou

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Publishing

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Engagement for Facebook

CXM Lite has 4 types of inbox messages for the Facebook channel where brands can engage with customers. These are Private, Post, Reply, and Comment messages. The brands and the users can act on each message such as Reply, Like, Collaborate, Tag the posts, etc. as per their use case. Navigate to Face

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Engagement

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Add location to Facebook Post

Brands can streamline their Facebook post by adding a specific location to the post to engage with the target audience in a specific area. It helps brands maximise traffic to the website and increase sales.To Add Location to the Facebook PostYou can choose the desired location where you want to mark

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Publishing

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