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Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

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SA
Enable Private Messaging on published Tweets

When you enable Private Messaging on published Tweets, you can privately message the user, and if it is disabled, you don't have access to enable the same. Go to the homepage and click the + icon on the left pane. Click the New Post option from the dropdown. Now, choose a single or multiple Twitter

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Publishing

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Choose who can reply to your Published Tweet

When you publish a new Tweet, you can choose who will be able to reply to it. You’ll see a default setting of Everyone can reply. Updating this prior to posting your Tweet allows you to choose who can reply to you. To Publish a Tweet to Twitter Go to the homepage and click the + icon on the left pan

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Publishing

SA
Publish a Twitter Thread

A Twitter thread is a sequence of tweets linked together to form a single, continuous post. It allows you to add more context, updates, or expanded thoughts by connecting multiple tweets. In this way, a Twitter thread enables you to convey your story more comprehensively than just a single tweet. A

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Publishing

SA
Publish on Twitter

Sprinklr offers an intelligent solution for publishing content to your Twitter account. With the help of the Publisher tool, you can optimise your Twitter presence by scheduling and publishing content, Dark Posts, and controlling engagement properties. The tool provides key publishing features to im

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Publishing

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Publish Facebook Dark Post

A Dark Post is a term used to describe a targeted ad that doesn't appear on the brand’s timeline or in the feeds of the brand’s followers, unlike posts that are boosted and organic. Dark posts instead appear on the feeds of audiences that are being targeted and are usually labeled as sponsored conte

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Publishing

SA
Facebook: Understanding Page Likes, Likes, and Sent Posts

Facebook page likes, likes, and sent posts are all important metrics that can help you understand how your page is performing and how to improve it. What is a page like? A page like is when someone clicks the "Like" button on your page. This means that they are showing their support for your page an

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Facebook Analytics

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Facebook Reporting Glossary

Sprinklr Reporting is one of the industry's most comprehensive and flexible Social Analytics platforms. Reporting Insights stores and visualizes data for all major social networks and provides advanced operational and customer service reporting. The Reporting Glossary is intended to provide an under

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Facebook Analytics

SA
Twitter Message Actions in Inbox

There are 4 types of messages in Inbox. Let's explain each of the Twitter message actions. Post: Any new post created by the brand along with the image or video. Twitter message actions on Post Like: You can like comment on the Twitter post. Reply: You can reply to the Twitter post in the reply box.

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Engagement

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Engagement for Twitter

CXM Lite has 4 types of Inbox messages for a Twitter channel where brands can engage with customers. These are Comment, Post, Direct Message, and Mention messages. The brands and the users can share their reactions based on these message types. Navigate to Instagram Platform messages Go to the Home

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Engagement

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Twitter Content Guide and Recommendations

Text Maximum character limit of a tweet is 140 characters Minimum resolution of 150x150 (lower resolutions will be scaled up to the minimum) Image content The file size should not exceed 5 MB and the Image must have a width: a height-aspect ratio of either 5:2 or 1.91:1 Minimum resolution of 800x320

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Publishing

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