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Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

(109)
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Publish on Twitter

Sprinklr offers an intelligent solution for publishing content to your Twitter account. With the help of the Publisher tool, you can optimise your Twitter presence by scheduling and publishing content, Dark Posts, and controlling engagement properties. The tool provides key publishing features to im

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Publishing

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Publish Facebook Dark Post

A Dark Post is a term used to describe a targeted ad that doesn't appear on the brand’s timeline or in the feeds of the brand’s followers, unlike posts that are boosted and organic. Dark posts instead appear on the feeds of audiences that are being targeted and are usually labeled as sponsored conte

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Publishing

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Facebook: Understanding Page Likes, Likes, and Sent Posts

Facebook page likes, likes, and sent posts are all important metrics that can help you understand how your page is performing and how to improve it.What is a page like?A page like is when someone clicks the "Like" button on your page. This means that they are showing their support for your page and

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Facebook Analytics

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Facebook Reporting Glossary

Sprinklr Reporting is one of the industry's most comprehensive and flexible Social Analytics platforms. Reporting Insights stores and visualizes data for all major social networks and provides advanced operational and customer service reporting.The Reporting Glossary is intended to provide an unders

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Facebook Analytics

SA
Twitter Message Actions in Inbox

There are 4 types of messages in Inbox. Let's explain each of the Twitter message actions.   Post: Any new post created by the brand along with the image or video.  Twitter message actions on Post Like:  You can like comment on the Twitter post. Reply: You can repl

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Engagement

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Engagement for Twitter

CXM Lite has 4 types of Inbox messages for a Twitter channel where brands can engage with customers. These are Comment, Post, Direct Message, and Mention messages. The brands and the users can share their reactions based on these message types.    Navigate to Instagram Platform messag

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Engagement

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Twitter Content Guide and Recommendations

TextMaximum character limit of a tweet is 140 charactersMinimum resolution of 150x150 (lower resolutions will be scaled up to the minimum)Image contentThe file size should not exceed 5 MB and the Image must have a width: a height-aspect ratio of either 5:2 or 1.91:1Minimum resolution of 800x320 (low

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Publishing

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Facebook Account Deactivation Due Two Factor Authentication

Sprinklr has detected that multiple accounts have been impacted by the requirement to set up two-factor authentication (2FA) for admins of Facebook accounts. If you have been notified that your account has been deactivated within Sprinklr, please follow these steps to set up 2FA and re-add the accou

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Account Management

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Add Facebook Ads account to Sprinklr

To Add a Facebook Ads Account to SprinklrGo to the the Home page. Click the Settings icon on the left pane and click the Facebook account under Sprinklr Social.Now, click the + icon and select Add Facebook Ads Account from the top right cornerLog in to your Facebook Ads account, by entering your use

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Account Management

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Facebook Message Actions in Inbox

There are several Facebook message actions in the Inbox on the left pane. Let's deep dive into each of the message types:Comments: Some of the Facebook Comment actions are listed down:Like: You can like the comment if you want to.Hide: You can hide the comment for any reason.Delete: You have the op

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Engagement

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