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Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

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Custom Thumbnail For Instagram Post & Reel

How you can use custom thumbnail feature to upload any external media to make the posts engaging and powerful. Currently, Sprinklr has the option to change thumbnail for an Instagram Post and Reel at the time of publishing a post. Also, you can save a particular frame for any media – video or image.

Custom thumbnail

Instagram Reel

Instagram post

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Publishing

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Engagement for Instagram

Sprinklr has 4 types of Inbox messages for an Instagram channel where brands can engage with customers. These are Comment, Post, Direct Message, and Mention messages. The brands and the users can share their reactions based on these message types.  Navigate to Instagram Platform messagesGo to t

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Engagement

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Instagram Paid Performance Dashboard

Use the Instagram Ads Performance Report to review performance of the Instagram paid posts which have published during the publishing period.Navigate to Instagram Paid Performance ReportLog in to Sprinklr Social. On the Sprinklr window, click Reports icon on the left pane.The Instagram Ads Performan

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Instagram Analytics

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Add Instagram Account to Sprinklr

To Add Instagram Account to SprinklrGo to the Home page. Click the Settings icon on the left pane and click the Instagram account under Sprinklr Social.Now, click the + icon and select Add Instagram Account from the top right corner.Log in to your Facebook account, by entering your username & pa

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Account Management

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Pinterest Publishing

Now you can publish Pinterest posts from Sprinklr Social and expose your brand to a wider audience and influence your customers' buying decisions.To add Pinterest account to Sprinklr SocialGo to the Settings icon from the left pane of Sprinklr Social and choose the Pinterest account within Sprinklr

Pinerest

Publishing

Sprinklr social

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Pinterest

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TikTok Mobile Publishing

With Sprinklr Social, you can now add TikTok stories from the Publisher tool. It will help brands to advertise their business with the potential customers seamlessly - saving your time, money, and resources.To add TikTok post from Sprinklr Social Self-serve Click the + icon from the left pane and ch

tiktok

Sprinklr social

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Publishing

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Tiktok Reporting Glossary

Sprinklr Reporting is one of the industry's most comprehensive and flexible Social Analytics platforms. Reporting Insights stores and visualizes data for all major social networks and provides Self-serve operational and customer service reporting.The Reporting Glossary is intended to provide an unde

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TikTok Ananlytics

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TikTok Ads Performance

Use the TikTok Ads Performance Report to review the performance of the Ads posted on TikTok.Navigate to TikTok Paid Performance ReportLog in to Sprinklr Social Self-serve. On the Sprinklr Self-serve window, click Reports icon on the left pane.The TikTok Ads Performance Report can be found in the Pai

TikTok Ads account

TikTok account

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TikTok Ananlytics

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Adding TikTok Business Account into Sprinklr Advanced

Understand how to add a TikTok business account to Sprinklr Self-serve and resolve customer queries generated from the TikTok business account from the unified platform instantly.Adding a TikTok account in Sprinklr Self-serve helps you fetch comments on the post in the Sprinklr Self-serve platform.

TikTok account

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Account Management

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Adding TikTok Ads account to Sprinklr Advanced

Learn how to add TikTok Ads account to Sprinklr Self-serve and respond to queries or comments fetched from TikTok Ads account.Adding a TikTok Ads account to Sprinklr Self-serve helps to fetch replies in the Sprinklr Self-serve platform. This helps agents resolve customer requests generated from the

TikTok Ads account

Additional Care Console Actions

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Account Management

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