Skip to main content
Sprinklr Self-Serve Help Center
Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

(111)
SA
X(Twitter) Paid Performance Dashboard

Use the X(Twitter) Ads Performance Report to review performance of the X(Twitter) paid posts which have published during the publishing period.Navigate to X(Twitter) Paid Performance ReportLog in to Sprinklr Social. On the Sprinklr window, click Reports icon on the left pane.The X(Twitter) Ads Perfo

Articles

 • 

X(Twitter) Ananlytics

SA
Add a X(Twitter) account to Sprinklr

Adding a Twitter account in Sprinklr allows you to view, engage with, publish to, and manage your tweets. Twitter is a social platform used to communicate and stay connected by exchanging quick, frequent messages containing photos, videos, links, and text.  To add a X(Twitter) account to Sprink

Articles

 • 

Account Management

SA
Send direct messages through Facebook Messenger

Brands can send direct messages through Facebook Messenger to interact with customers privately without any interruptions. When you reply to direct messages in Sprinklr, your response will be sent to the user through Facebook Messenger. This allows brands to provide personalised customer care, resol

Articles

 • 

Engagement

SA
Facebook Engagement Capabilities & Limitations

In this article, we will cover the Engagement Capabilities and Limitations of Facebook within the Sprinklr platform.Engagement CapabilitiesReactions to a post in EngagementNoNoAPI LimitationLike a postYesYesUnlike a Photo, Video, or Album PostNoNoHide Facebook commentsYesNoSend and receive Facebook

Articles

 • 

Engagement

SA
Facebook Paid Performance

Use the Facebook Ads Performance Report to review performance of the Facebook paid posts which have published during the publishing period.Navigate to Facebook Paid Performance ReportLog in to Sprinklr Social. On the Sprinklr window, click Reports icon on the left pane.The Facebook Ads Performance R

Articles

 • 

Facebook Analytics

SA
Add Facebook Page to Sprinklr

Sprinklr lets you manage and provide a complete resolution to all the queries received by your support teams. Sprinklr will help you automatically convert all the wall posts, comments, and private messages received via your page into tickets.You can also set up various conditions to filter out ticke

Articles

 • 

Account Management

SA
Tiktok Publishing Capabilities & Limitations

Publishing capabilitiesThe table below specifies if the mentioned capability is available in Sprinklr or is restricted by Channel APIs (API Limitation). Video Media attachment is compulsory for a TikTok Post.Note: To promote authentic sharing and avoid spamming, TikTok limits the API video publishin

Articles

 • 

Publishing

SA
Twitter Capabilities and Limitations

In this article, we will cover the capabilities and limitations of Twitter within the Sprinklr platform.Twitter General Capabilities and LimitationsFunctionalitySprinklr SupportedNotesPublish PhotosYesMaximum allowed size - 5 MBYou can publish up to 4 photos in a single tweet.​Publish Videos​YesMaxi

Articles

 • 

Publishing

SA
Facebook Publishing Capabilities & Limitations

In this article, we will cover the Publishing Capabilities and Limitations of Facebook within the CXM Lite platform.Facebook CapabilitiesFunctionalitySprinklr SupportedNotesPublish a single imageYesFacebook will automatically re-size photos larger than 2048 x 1280 to this size.Publish text postYesPu

Articles

 • 

Publishing

SA
LinkedIn Profile accounts

Sprinklr gives you a smarter way to manage your presence on the world’s largest professional social networking site, LinkedIn. You can leverage your LinkedIn Profile accounts in Sprinklr in the best possible way using Sprinklr's social publishing tool. It allows you to easily schedule and publish co

Linkedin account

Articles

 • 

Publishing

Privacy Policy