Skip to main content
Sprinklr Self-Serve Help Center
Social Platforms

Social Platforms

Gain access to a collection of articles focusing on Social Platforms, empowering you with the knowledge to connect accounts on each platform and effectively use them for content publishing and audience engagement.
Sub Categories (8)
Facebook
Facebook
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Facebook with Sprinklr!
X (Twitter)
X (Twitter)
Access information on how to publish and track on X with Sprinklr. Add your X account right now to open up a world of possibilities!
LinkedIn
LinkedIn
Access information on how to connect and grow professionally on LinkedIn with Sprinklr. Publish, Track and Grow on LinkedIn with Sprinklr!
Youtube
Youtube
Dive into a treasure trove of information on YouTube analytics, providing valuable insights to optimize your YouTube channel's performance, audience engagement, and video content strategies.
TikTok
TikTok
Explore a wealth of knowledge on TikTok channel usability, enabling you to understand and enhance your TikTok performance, audience engagement, and campaign effectiveness with precision.
Instagram
Instagram
Explore all the possibilities with Sprinklr on Instagram. Publish, Track, Grow and Trend on Instagram with Sprinklr!
Pinterest
Pinterest
Unlock a world of visual inspiration and ideas with Pinterest. Explore things you can do with Sprinklr on Pinterest.
Snapchat
Snapchat
Explore how to connect and get started with one of the oldest social media platforms with Sprinklr. Publish, Track and Grow on Snapchat with Sprinklr!

Articles

(111)
SA
Add a TikTok business Account

TikTok is a video-sharing social networking platform with over 800 million active users worldwide. Being one of the most downloaded apps in the world and having an extensive user base, TikTok offers a unique opportunity for brands to engage at the forefront of trends.  To add a TikTok Business

Articles

 • 

Account Management

SA
Youtube Reporting Glossary

Sprinklr Reporting is one of the industry's most comprehensive and flexible Social Analytics platforms. Reporting Insights stores and visualizes data for all major social networks and provides Sprinklr Self-serve operational and customer service reporting.The Reporting Glossary is intended to provid

Articles

 • 

Youtube Ananlytics

SA
Publish a LinkedIn Poll

LinkedIn polls are a great way to get feedback from your network. They can be used to ask questions about anything from your products or services to your company culture.To create LinkedIn Poll in Sprinklr follow these steps-Click on + icon and select 'New post' option to create a new post.After cli

Articles

 • 

Publishing

SA
Track engagement on LinkedIn Ads Post

With Sprinklr Social, you can now track engagement on different LinkedIn Ads such as likes, comments, or shares. The engagement on the LinkedIn Ads can be tracked from the Inbox messages. LinkedIn Ads makes it easy to target your most valuable audience on the platform. Besides it helps brands to rea

Sprinklr Social Advanced

Linkedin Ads

Articles

 • 

Engagement

SA
Adding LinkedIn account to Sprinklr Advanced

Learn how to add a LinkedIn account to Sprinklr and fix customer issues instantly from a single unified platform.Adding a LinkedIn page to Sprinklr enables you to respond to any conversation on the LinkedIn platform from a unified platform. The agent does not need to move to and fro and can maintain

Linkedin account

Sprinklr Advanced

Additional Care Console Actions

Articles

 • 

Account Management

SA
Add a Linkedin account to Sprinklr

Adding a Linkedin account in Sprinklr allows you to view, engage with, publish to, and manage inbound and outbound messages.  To add a LinkedIn account to CXM Lite Go to the homepage of CXM lite and click Settings on the left pane. Click LinkedIn account under Social within Platforms.

Articles

 • 

Account Management

SA
Publish Tweet as a Dark Post

Much like unpublished Page posts on Facebook, Dark Posts are also known as promoted-only tweets that do not show up on your brand’s timeline. Instead, they only show up in the feeds of the users you’re targeting. This distinguishes them from regular promoted tweets, which will show up on your timeli

Articles

 • 

Publishing

SA
Hide & Unhide Twitter replies

You can hide or unhide Twitter replies in Sprinklr. Just like the feature in the native Twitter experience, replies will be hidden from the main conversation. This would improve the quality of the public conversations feed and will help in achieving reply moderation on social media.Fo

Articles

 • 

Engagement

SA
Send Twitter Direct Messages

In Sprinklr, you can reply to direct messages that your page has received from Twitter users. Twitter direct messages can include the photo and video attachments. Images and videos can be used in direct messages to provide context for customer issues or to work through an issue with Customer Service

Articles

 • 

Engagement

SA
Publish Quote Tweets

With support for publishing Quote Tweets, you can share Tweets from users alongside your comments. This capability allows brands to add their voice to the conversation while putting the spotlight on great user content.To Publish Quote tweets follow these steps:Go to the Inbox module in Sprinklr and

Articles

 • 

Engagement

Privacy Policy