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Activity in the Calendar helps you view the actions performed in the post in the past such as Status changed, Dark posts modified, Tags changed, new posts created, etc. You can view the activity of the post in the Activity tab in the third pane.
Articles
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Editorial Calendar
In the realm of social media publishing, encountering a failed post is not uncommon. However, we believe that every setback presents an opportunity to learn and improve. In this article, we will walk you through the process of viewing and understanding the details of failed posts. By providing you w
Outbound Posts
Storing all your assets in one platform and maintaining relevant access to relevant team members can be a difficult task. The Asset sharing feature lets you solve this by giving you the option to share assets with only relevant users and teams. Learn how to manage asset visibility across teams &
Asset Manager
Empower Your Analysis with Competitors Performance Report Dashboard ActionsWhen it comes to refining your strategic insights using the Competitors Performance Report, the array of available dashboard actions ensures that your experience is optimized for efficiency and effectiveness. Dive into the we
Brand insights
Use the Facebook Ads Performance Report to review performance of the Facebook paid posts which have published during the publishing period.Navigate to Facebook Paid Performance ReportLog in to Sprinklr Social. On the Sprinklr window, click Reports icon on the left pane.The Facebook Ads Performance R
Facebook Analytics
Before deploying a Sprinklr Conversational AI on a Facebook page, we need to configure Sprinklr as the primary receiver in the Handover Protocol.Steps to Configure Sprinklr as Primary Receiver in Handover ProtocolLogin to your Facebook account and select the desired page.Click on the page name locat
Facebook
The Asset Manager is an essential tool for managing all your media assets, documents, templates, and more. However, for some users, the default view might not be ideal for their specific use case. That's where the personalisation features of the Asset Manager comes in handy. With the Visibility Sett
Task Notes play a key role in reminding your team members of anything about the task, tagging your team members for any guidance, or attaching anything along with the Notes to make the tasks clearer. You can add Notes and collaborate on the Tasks by typing your Notes in the Notes bar. Click on any o
Task Management
Maximizing Efficiency with Quick Search Dashboard ActionsThe Quick Search dashboard is a hub of versatile actions, enhancing your interaction and experience with the Quick Search reports. Here's a breakdown of the dashboard actions that elevate your effectiveness:1. Changing and Updating Queries:Mod
Quick Search
Configuring Google Play Store Social SettingsIn this guide, we'll walk you through the process of configuring your Google Play Store Social Settings to meet your specific needs. Follow these steps to get started:Step 1: Accessing SettingsBegin by navigating to the Home Page of Sprinklr Social and ac
Google Playstore
Google Play Store is the official app store for Android devices, where users can browse, download, and review applications. Sprinklr provides support for Google Play Store as a channel within the platform, allowing you to monitor, assess, and take action on reviews that your apps receive. In t
You can create a card template in WhatsApp Assets to send it on WhatsApp Business to help your customers easily send a message in the conversation thread just by clicking one of the options. After creating a card template in the WhatsApp Assets, it can be sent by creating a Chatbot on Platform. To c
WhatsApp Business
CARD TEMPLATE
Service Self-Serve
Configuring Yelp Social SettingsThis article will guide you through the process of configuring your Yelp Social Settings within Sprinklr Social. Follow these straightforward steps:Step 1: Navigating to Settings Begin by accessing the main page of Sprinklr Social and proceed to the settings section.S
Yelp
You can filter the reports by Date range and different criteria like Source, Language, Country etc. To use filters follow the below steps: Click on the Date Range icon on the top right to select the time duration from which you want to view the report Click on the Filter icon next t
Resetting your password on Sprinklr is a straightforward process that ensures the security of your account. Here's how you can achieve a password reset:1. Accessing Profile Details:- Begin by accessing your Profile Details in settings under Global Governance , where you can manage various aspects of
Profile Management
Revisit the conversation by the contact with other team members in the recent past to get the context of conversation across platforms.Select the message from the left message stream and the message details will pop up on the right. Move to the Profile History tab in the third pane and you will see
Inbox
Unraveling the Discover Potential Areas of Crisis ReportThe Discover Potential Areas of Crisis Report empowers you to maintain vigilance over events and potential crises that may impact your brand. To maximise the capabilities of this report, let's delve into the range of actions available:Report Ac
Configuring AppStore Service SettingsThis guide will walk you through the process of configuring your AppStore Service Settings within Sprinklr Social. Note : Ticket creation comes under Sprinklr Service and if you wish to use Sprinklr Service for unified customer care support, make sure that your S
Apple App Store
In the fast-evolving landscape of digital interactions, securing your workspace within Sprinklr Social is not just a recommendation—it's an absolute necessity. As you harness the power of this versatile platform to manage your social media engagements, campaigns, and customer interactions, safeguard
Security and Personalization
Sprinklr enables you to add targeting to narrow down the target audience of the brand and engage with potential users effectively. The brand can target intended users by fetching details such as function, seniority, industry, geography, language, etc. To Add Targeting to LinkedIn Post&nbs
Publishing
