Home
Raise Support Ticket
Sign In
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
With Sprinklr Social, you can now track engagement on different LinkedIn Ads such as likes, comments, or shares. The engagement on the LinkedIn Ads can be tracked from the Inbox messages. LinkedIn Ads makes it easy to target your most valuable audience on the platform. Besides it helps brands to rea
Sprinklr Social Advanced
Linkedin Ads
Articles
•
Engagement
LinkedIn polls are a great way to get feedback from your network. They can be used to ask questions about anything from your products or services to your company culture.To create LinkedIn Poll in Sprinklr follow these steps-Click on + icon and select 'New post' option to create a new post.After cli
Publishing
Configuring AppStore Service SettingsThis guide will walk you through the process of configuring your AppStore Service Settings within Sprinklr Social. Note : Ticket creation comes under Sprinklr Service and if you wish to use Sprinklr Service for unified customer care support, make sure that your S
Apple App Store
You can add tasks on the Asset for efficient collaboration. This ensures you always stay on track so that you don't miss anything important while managing the assets.You can create a task by following the below steps:Click on any Asset to open the third pane. Once the third pane appears, click on th
Asset Manager
By tagging incoming messages, you open the door to comprehensive reporting and enhanced customer insights. This simple yet effective action empowers you to categorize messages for better analysis, ultimately boosting your brand's customer interaction strategy.The Significance of Message Tagging: Whe
Tags
You can create tasks on Tickets as well.Click on the Tickets tab from the left pane of Sprinklr and the list of tickets will be visible.Click on any of the tickets and the third pane will appear. Move to the Task section. Click on Add Task and provide the desired details for creating a task such as
Task Management
When publishing through a verified Facebook Page, other verified accounts can be selected to publish with as branded content. Branded content refers to Facebook Posts featuring a third party brand, product, or sponsor. You can use this feature to publish content in conjunction with other verified Fa
The list of LinkedIn Guidelines are listed below: Image content Image formats supported: JPG, GIF, and PNG Video content Video formats supported: MP4
Instagram: Understanding Account Likes, Reel Plays, and Sent PostsInstagram is a social media platform where users can share photos and videos. The platform has a number of metrics that can be used to measure the performance of an account, including likes, reel plays, and sent posts.Account likesAcc
Instagram Analytics
In this article, we will cover the capabilities and limitations of YouTube within the Sprinklr platform.NoteAPI Limitation - The functionality is not available for Sprinklr to build. View YouTube's Terms of Service here.Users can revoke Sprinklr's access to their data via the Google s
TextMaximum character limit of a tweet is 140 charactersMinimum resolution of 150x150 (lower resolutions will be scaled up to the minimum)Image contentThe file size should not exceed 5 MB and the Image must have a width: a height-aspect ratio of either 5:2 or 1.91:1Minimum resolution of 800x320 (low
When you publish a new Tweet, you can choose who will be able to reply to it. You’ll see a default setting of Everyone can reply. Updating this prior to posting your Tweet allows you to choose who can reply to you. To Publish a Tweet to TwitterGo to the homepage and click the + icon on the left pane
Using live videos can help brands increase website traffic and engage with their target audience more effectively. Live videos can also improve user retention rates and keep users on the website for longer periods.Follow the steps below to Publish a Facebook Live Video:Add the desired Facebook accou
Storing all your assets in one platform and maintaining relevant access to relevant team members can be a difficult task. The Asset sharing feature lets you solve this by giving you the option to share assets with only relevant users and teams. Learn how to manage asset visibility across teams &
Now you can publish Pinterest posts from Sprinklr Social and expose your brand to a wider audience and influence your customers' buying decisions.To add Pinterest account to Sprinklr SocialGo to the Settings icon from the left pane of Sprinklr Social and choose the Pinterest account within Sprinklr
Pinerest
Sprinklr social
Pinterest
There is another section under the Overview tab that is Properties of the Published Posts in the third pane. Click on any of the Published Posts and the third pane will appear. It consists of default post properties such as Status, Campaign, Content Category, Created Time, etc. and other
Editorial Calendar
Campaign Visibility in Calendar is a powerful feature that provides a comprehensive view of multiple campaigns across days, weeks, and months. This feature allows you to easily customize the calendar and schedule posts for specific campaigns, streamlining your campaign planning process. With Campaig
You can create Tasks on Assets as well.Click on the Publishing tab from the left pane of Sprinklr. Click on any of the assets under the Assets section in the left panel.You will get a list of Assets. Click on any of them and the third pane will appear on the right. You can move down to the Task sect
Here is the list of Instagram Content Guide and Recommendations:Image ContentThe file size should not exceed 8MB and the photo’s aspect ratio is between 1:91:1 and 4:5Minimum resolution of 150x150 (lower resolution will be scaled up to the minimum)Video ContentThe video duration of the Instagram Vid
Much like unpublished Page posts on Facebook, Dark Posts are also known as promoted-only tweets that do not show up on your brand’s timeline. Instead, they only show up in the feeds of the users you’re targeting. This distinguishes them from regular promoted tweets, which will show up on your timeli