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In the ever-evolving landscape of social media publishing, encountering a rejected post is not uncommon. However, we at Sprinklr believe that every rejection holds an opportunity for improvement and growth. In this article, we will explore the powerful feature of editing a rejected post, allowing yo
Articles
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Outbound Posts
To make your login page uniquely yours, follow these steps: Navigate to Settings: Start by going to your Settings. Find Security and Personalization: Look for the "Security and Personalization" option under Global Governance. Customize: You'll come across three options: Custom Domain, Personalized L
Security and Personalization
Now you can publish Pinterest posts from Sprinklr Social and expose your brand to a wider audience and influence your customers' buying decisions. To add Pinterest account to Sprinklr Social Go to the Settings icon from the left pane of Sprinklr Social and choose the Pinterest account within Sprinkl
Pinerest
Publishing
Sprinklr social
Pinterest
Welcome to the latest and greatest from Sprinklr Social! 🚀 We're thrilled to introduce a bunch of exciting features and improvements that will make your experience even more seamless and engaging. Let's take a closer look at what's in store for you. Domain Based Listening (Glassdoor, Trip Advisor,
release items
Release Notes
Publishing queues play a crucial role in organizing and scheduling posts for social accounts in Sprinklr. However, there may be instances where you need to temporarily turn off the publishing queue for specific accounts. . This feature allows you to restrict the publishing of posts in that queue, pr
Omni-Channel Publisher
Deleting a workspace is a significant step that demands careful consideration. Here's how you can proceed with workspace deletion: Preconditions for Deletion: The user who initially created the workspace is the sole authority for its deletion. Additionally, you must have another workspace already cr
Workspace
Maximizing Efficiency with Quick Search Dashboard Actions The Quick Search dashboard is a hub of versatile actions, enhancing your interaction and experience with the Quick Search reports. Here's a breakdown of the dashboard actions that elevate your effectiveness: 1. Changing and Updating Queries:
Quick Search
What is a Predicted CSAT Score ? Customer Satisfaction Score or CSAT score is an AI Based scoring system designed to measure customer’s happiness/satisfaction for care cases on a scale of 1-100. How is CSAT Score Predicted ? The predicted CSAT rating measures the predicted satisfaction level of a c
Agent Workflow
The Asset Manager is an essential tool for managing all your media assets, documents, templates, and more. However, for some users, the default view might not be ideal for their specific use case. That's where the personalisation features of the Asset Manager comes in handy. With the Visibility Sett
Asset Manager
Supervisors can perform various tasks or functionalities to facilitate efficient supervision, management, and decision-making within an organization. You can customize the Supervisor Console dashboard with a set of different actions: Filter Refresh Calendar Manage Column Options – Edit, Clone, Delet
supervisor console
Service Self-Serve
Sprinklr offers an intelligent solution for publishing content to your Twitter account. With the help of the Publisher tool, you can optimise your Twitter presence by scheduling and publishing content, Dark Posts, and controlling engagement properties. The tool provides key publishing features to im
Assets often undergo many iterations especially when they are used for publishing. This often involves multiple stakeholders sharing their inputs and collaborating together to make these changes. The Notes feature in asset manager allows you to efficiently collaborate on the assets by adding comment
Storing all your assets in one platform and maintaining relevant access to relevant team members can be a difficult task. The Asset sharing feature lets you solve this by giving you the option to share assets with only relevant users and teams. Learn how to manage asset visibility across teams & use
Sprinklr Reporting is one of the industry's most comprehensive and flexible Social Analytics platforms. Reporting Insights stores and visualizes data for all major social networks and provides advanced operational and customer service reporting. The Reporting Glossary is intended to provide an under
Facebook Analytics
Sprinklr Social just got a major upgrade! 🥳 Upgrade your online presence with Sprinklr's latest release, including- LinkedIn Polls Inbox - Ads account for LinkedIn Instagram Grid Ability to repeat Post in Publisher Share your opinions with LinkedIn Polls We're excited to announce the release of Lin
By tagging incoming messages, you open the door to comprehensive reporting and enhanced customer insights. This simple yet effective action empowers you to categorize messages for better analysis, ultimately boosting your brand's customer interaction strategy. The Significance of Message Tagging: Wh
Tags
A social event calendar plays a vital role in promoting our organization's activities and enhancing our brand's visibility. As we create and host more events, our brand presence grows stronger. By incorporating an events calendar on our website, we can leverage its potential to boost website perform
Editorial Calendar
Linkedin Analytics
You can enable Dark mode which means that the Sprinklr home page will be black in color. Click on the profile picture of the Sprinklr account. You will get a list of options. Enable Dark Mode by toggling On. The entire Sprinklr home page will be in black mode.
Onboarding
Deactivating Your Trustpilot Account If you need to deactivate your Trustpilot Account within Sprinklr Social, follow these specific steps: Step 1: Navigating to Settings Begin by accessing the main page of Sprinklr Social and proceed to the settings section. Step 2: Selecting Trustpilot Within the
Trustpilot
