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Brands can streamline their Facebook post by adding a specific location to the post to engage with the target audience in a specific area. It helps brands maximise traffic to the website and increase sales.To Add Location to the Facebook PostYou can choose the desired location where you want to mark
Articles
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Publishing
Adding Custom Roles to UsersRoles play a critical role in defining distinct user profiles within your team. They allow you to tailor specific permissions and allocate different capabilities, optimizing the management of tickets and enhancing operational efficiency.By default, the following roles are
Users
Facebook page likes, likes, and sent posts are all important metrics that can help you understand how your page is performing and how to improve it.What is a page like?A page like is when someone clicks the "Like" button on your page. This means that they are showing their support for your page and
Facebook Analytics
You can archive and unarchive the campaigns under the Record Manager. Move a completed or inactive marketing campaign from an active status to archived status. This allows the campaign to be turned off and yet available for later reference or analysis for a brand.Unarchived/Active CampaignIf you wil
Campaigns
Brands engage with customers on different social channels to maximize leads and grow website traffic. Since the Inbox feature is a part of the Sprinklr Social, it consists of platforms:InstagramX(Twitter)FacebookGoogle Play StoreYelpLinkedInGoogle My BusinessYoutubeTrustpilotTikTokApple Appstore
Inbox
This report lets you access key performance metrics reflecting the effectiveness of your PR efforts.To fully comprehend the capabilities of this report, let's explore the range of actions available:Navigating to PR Executive Reports:1. Access the Insights module via the left-side navigation bar on y
Brand insights
The Calendar's Publishing Insights offer valuable post insights, displaying widgets with performance metrics like Reach, Likes, and Comments for published posts. Additionally, the Posts widget provides an overview of the number of published, in-approval, draft, scheduled, and rejected posts, helping
Editorial Calendar
Understand how to automate actions based on ratings received from review websites on Sprinklr.You can automate actions based on review ratings from platforms like TrustPilot, Yelp, Google My Business, etc., and configure automation flows accordingly.To add automation on SprinklrLog into Sprinklr. Cl
Automations
Care Console
Workflow Automation
PersonaSocial Media Manager, Publishing and Engagement Supervisors: Users who manage and oversee the brand’s social media activity and are responsible for the brand’s reach and reputation need to be aware of supported actions and limitations of channels.Content Creator, Content Strategist: Users who
Engagement
In the fast-paced world of social media management, the approval process plays a crucial role in ensuring seamless content delivery. As an approver, you wield the power to accept or reject posts before they go live. To facilitate this process, navigate to the My Approval section under Outbound Posts
Outbound Posts
In the Calendar, collaboration on posts is seamless, allowing you to address queries or add specific notes to enhance the post's clarity. By using the "@" symbol in the Notes section, you can easily tag individuals and attach relevant content, fostering effective communication and teamwork to optimi
editorial calendar
Visibility Settings refers to the visibility of columns such as Associated To, Priority, Due Date, and Assignee on the Task page. Clicking on any of the columns will hide the column. If you will click on the column again, it will re-appear. You can also group the task page by Status, Priority, Due D
Task Management
Smart Scheduling intelligently picks out the best time to publish based on the time of the day and selected account. It decides what time of the day you should schedule your post to receive maximum engagement per post — which is different for each social account and varies by the time of day you’re
Omni-Channel Publisher
The user has the option to create a new Calendar view, edit it, share, and delete the view. To Create Calendar View In any Calendar view, be it Day, Month, Week, or Number of Days, begin by adding the desired filters under the following categories: Accounts Platforms Channels&nbs
There are several social platforms supported by Sprinklr. You need to navigate to Settings on the Sprinklr Self-Serve home page and you will view Sprinklr Social and Sprinklr Service. The list of social platforms under Sprinklr Social are:TwitterFacebookInstagramYoutubeLinkedInTikTokYelpGoogle My Bu
Onboarding
In today’s world, brands often need “Calender View” pdfs to analyze the content and card properties thoroughly. Brands often need Calender view pdfs to analyze the content and card properties thoroughly. To facilitate these needs “Export PDF” feature comes of great use. By clicking on the Export PDF
Campaign Visibility in Calendar is a powerful feature that provides a comprehensive view of multiple campaigns across days, weeks, and months. This feature allows you to easily customize the calendar and schedule posts for specific campaigns, streamlining your campaign planning process. With Campaig
CXM Lite has 4 types of inbox messages for the Facebook channel where brands can engage with customers. These are Private, Post, Reply, and Comment messages. The brands and the users can act on each message such as Reply, Like, Collaborate, Tag the posts, etc. as per their use case. Navigate to Face
The Publisher Media Uploader is a powerful feature in Sprinklr's Publisher tool that enables you to enrich your posts with various media elements across different channels. Whether you're sharing content on social media platforms like Facebook, Instagram, X(Twitter), Linkedin, TikTok, Youtube, etc.,
Use the Twitter Platform Performance Report to review performance of the X(Twitter) posts which have published during the publishing period.Navigate to X(Twitter) Platform Performance ReportOn the Sprinklr Social window, click Reports icon on the left pane.The X(Twitter) Platform Performance Report
X(Twitter) Analytics
