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Welcome to the latest and greatest from Sprinklr Self-Serve! 🚀We're thrilled to introduce a bunch of exciting features and improvements that will make your experience even more seamless and engaging. Let's take a closer look at what's in store for you. Let's take a look on the release items for thi
Sprinklr social
Articles
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Release Notes
Welcome to the latest and greatest from Sprinklr Self-Serve! 🚀We're thrilled to introduce a bunch of exciting features and improvements that will make your experience even more seamless and engaging. Let's take a closer look at what's in store for you.Let's take a look on the release items for this
The ability to repeat posts in the Publisher tool streamlines the process of publishing recurring content. With this feature, users can schedule a single post to be automatically repeated multiple times according to their customised preferences. Repeating posts saves time and effort, especially when
Publisher
Omni-Channel Publisher
With Listening Topics, you can listen and explore the talks happening around the world to get more insightful and granular data associated with the conversations. Listening Topics helps to ingest data into the Sprinklr Social platform from various social, web & traditional sources.Key use cas
Topic Stream in Inbox
Inbox
With Sprinklr Social, you can now add TikTok stories from the Publisher tool. It will help brands to advertise their business with the potential customers seamlessly - saving your time, money, and resources.To add TikTok post from Sprinklr Social Self-serve Click the + icon from the left pane and ch
tiktok
Publishing
Learn how you can control visibility in Inbox views.Visibility Control helps you to disable and enable significant messages in Inbox by just toggling on and off the Inbox views.There are 2 types of visibility in Inbox views:You can disable all by switching the Toggle On/OffYou can also hide it at a
Inbox views
Now you can publish Pinterest posts from Sprinklr Social and expose your brand to a wider audience and influence your customers' buying decisions.To add Pinterest account to Sprinklr SocialGo to the Settings icon from the left pane of Sprinklr Social and choose the Pinterest account within Sprinklr
Pinerest
Pinterest
LinkedIn polls enable brands to gather data about customer opinions and preferences, as well as to generate leads and drive traffic to their website. Now, you can create LinkedIn Polls as well from Sprinklr Social. To create LinkedIn Polls from Sprinklr Social. Go to the Sprinklr
LinkedIn Polls
Sprinklr Social Advanced
Now, it is seamless than ever to automatically hide any comments on applications such as such as Facebook, X and Instagram using Automation on Sprinklr Self-ServeYou can automatically hide specific comments on their social media posts based on predefined criteria, such as containing profanity, spam,
Social Governance
Track the performance of your marketing campaigns, content as well as your website's traffic sources by adding UTM parameters at the end of the desired campaign URL with Sprinklr Social.Go to the Settings icon from the left pane of Sprinklr Social and search for Publisher Settings in the search bar.
UTM tracking
An RSS feed, or (Rich Site Summary) feed, is a format used to publish frequently updated content such as news headlines, blog posts, podcasts, or videos. It allows users to subscribe to a website's content and receive updates in a standardised format. They are commonly used by websites, blogs, and n
RSS Feed
When uploading media content and publishing through Sprinklr, there are channel-specific requirements and recommendations to consider. Below, you will find the optimal specifications for images and videos supported in various social media channels.Note:Because various social channels may update thei
Media recommendations
How you can diversify topic results and keywords from review and domain sources such as Glassdoor, Trip Advisor, Google Reviews, Apple Play Store, and Google Play and enhance customer engagement.We have now added 5 sources for Reviews and Domains such as Glassdoor, Trip Advisor, Google Reviews, Appl
release article
domain based listening
Topics
The Instagram grid is the feed of visuals your account shares with your Instagram followers. Whether you’re sharing pictures of your products or motivational quotes, the Instagram grid is the visual representation of you and your business. Having a well-planned Instagram layout with a grid planner w
Instagram grid
Instagram
Setting up a custom domain for an AI chatbot involves configuring the necessary infrastructure and settings to host and deploy the Twin on your own domain. Steps to Deploy Twin on Custom Domain When you’re deploying your Twin, click on Setup from the left pane. Go to Step 5 – Deploy your D
Sprinklr Social Self-Serve
Digital Twin
Tracking insights of social media posts is now easier with Sprinklr Social. You can now sort top-performing social media posts and track which posts are performing well and which are not. There are several other features such as Sorting and Filtering the report. Reporting of Social media posts
assets
Reporting & Analytics
Sprinklr Selfserve's latest release offers many exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr Selfserve's latest platform enhancements below!🤖 Chat Bots📁 Intents | Ability to Upload Intents in BulkYou
Sprinklr AI+
Sprinklr Privacy Center
Sprinklr Service
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